클라우드 서비스 품질·성능 관리체계의 개선방안

Improvement of Cloud Service Quality and Performance Management System

  • 김남주 (한국클라우드산업협회) ;
  • 함재춘 (한국클라우드산업협회) ;
  • 서광규 (상명대학교 경영공학과)
  • 투고 : 2021.11.09
  • 심사 : 2021.12.08
  • 발행 : 2021.12.31

초록

Cloud services have become the core infrastructure of the digital economy as a basis for collecting, storing, and processing large amounts of data to trigger artificial intelligence-based services and industrial innovation. Recently, cloud services have been spotlighted as a means of responding to corporate crises and changes in the work environment in a national disaster caused by COVID-19. While the cloud is attracting attention, the speed of adoption and diffusion of cloud services is not being actively carried out due to the lack of trust among users and uncertainty about security, performance, and cost. This study compares and analyzes the "Cloud Service Quality and Performance Management System" and the "Cloud Service Certification System" and suggests complementary points and improvement measures for the cloud service quality and performance management system.

키워드

과제정보

이 논문은 20 21년도 산업통상자원부의 재원으로 한국산업기술진흥원의 지원(P0007113, 선진국 바이오 인증 기술(FAR/FRR:10%이하)에 대응하고 이용자의 안전한 인증 방법을 제공하는 클라우드 기반의 계정 및 접근 관리 서비스 개발)을 받아 수행된 연구임.

참고문헌

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  2. MSIT, Article 23 of the Cloud Computing Development and User Protection Act, 2020.
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  7. ISO/IEC 17788:2014 Information technology - Cloud computing - Overview and vocabulary, 2014.