융합정보논문지 (Journal of Convergence for Information Technology)

중소기업융합학회 (Convergence Society for SMB)
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기혼여성근로자의 일-가정 갈등과 LMX 관계의 질이 직무만족에 미치는 영향요인 탐색

Exploring of Factors Influencing Work-Family Conflict and Quality of LMX on Job Satisfaction among Married Female Workers

  • 투고 : 2020.08.21
  • 심사 : 2020.11.20
  • 발행 : 2020.11.28
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초록

본 연구는 '직무요구-자원 모형'(Job Demands-Resources model, 이하 JD-R모형)에 기반을 두어 기혼여성근로자의 '일-가정 갈등'(Work-Family Conflict, 이하 WFC)과 '리더-구성원 교환관계'(Leader-Member Exchange, 이하 LMX)의 질이 직무만족 간에 관계에서 직무스트레스와 직무열의의 매개효과를 실증 분석하는 것을 목적으로 한다. 분석 자료는 여성가족패널데이터 7차 자료를 활용하여 총 945명을 대상으로 하고 spss 23.0과 AMOS 21.0을 사용하여 각 변수의 인과관계와 매개효과 검증을 위하여 구조방정식 모형을 활용하였다. 연구 결과로 기혼여성근로자의 WFC는 직무만족에 직접적인 영향을 미치지 않는 것으로 확인되었으며 WFC는 직무스트레스를 통해서 직무만족에 부정적인 영향을 미치는 것으로 나타났다. LMX의 질은 직무만족에 긍정적인 영향을 주고 직무스트레스를 줄어주어 직무만족에도 긍정적인 영향을 미치는 것으로 나타났다. 직무열의는 리더와 구성원의 교환관계의 질과 직무만족 간의 관계를 매개하는 것으로 확인되었다. 본 연구는 기혼여성 근로자의 직무요구와 직무자원이 직무성과를 이끌어 내는 다차원적인 심리적·맥락적 요인에 대한 탐색이 이루어진 점에서 의의가 있다.

The purpose of this study is to empirically analyze the mediating effect of job stress and Job engagement in job satisfaction between WFC(Work-Family Conflict) and quality of LMX(eader-member exchange) relationship of married female workers based on JD-R(Job Demands-Resources) model. A total of 945 people were targeted using the 7th panel data from the Korean Longitudinal Survey of Women and a structural equation model was used to verify the causal relationship and mediating effect of each variable using spss 23.0 and AMOS 21.0. As a result of the study, it was confirmed that WFC did not directly affect job satisfaction, and it was found that job satisfaction was negatively affected through job stress related to WFC. It was found that the quality of the LMX relationship had a positive effect on job satisfaction and reduced job stress, thus positively affecting job satisfaction. Job engagement was found to mediate the relationship between LMX and job satisfaction. This study is meaningful in that the search for multidimensional psychological and contextual factors that lead to job performance and job demands of married female workers are conducted.

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