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Study on the Impact of IT Support on Organizational Performance through Absorption Capacity: Focusing on Organizational Temperance

IT 지원이 흡수역량을 통해 조직성과에 미치는 영향에 관한 연구 -조직의 절제 중심으로-

  • 권재현 (대전대학교 융합컨설팅학과) ;
  • 서영욱 (대전대학교 융합컨설팅학과)
  • Received : 2020.07.30
  • Accepted : 2020.09.04
  • Published : 2020.09.30

Abstract

This study demonstrated the effect of IT Ssupports for Iintegration Ccompetency(ITSIC) on organizational performance by using organizational temperance and absorption capacity as medium. The research model was verified with Smart PLS 3.0 based on the survey conducted overa total a total of of 126 pparticipantseople's surveys for the employees. First, the ITSIC had a positive effect on both the alignment and adaptability and also on absorption capacity. Second, it was confirmed that organizational temperance hads a positive effect on absorption capacity. Third, when the organizational temperance was mediated in the relationship between ITSIC and absorption capacity, it had a indicated a positive effect. Fourth, absorption capacity had a positive impact on organizational performance. The implications of this study differ from the existing studies through by validating validation of correlations correlations by extending IT technology and organizational performance to organizational ethical factors. In addition, it has been established that the ethical factors of the organization also act as leading factors of absorption capacity. ITSIC helps managers make balanced decision-making, which can contribute to improving absorption capacity by giving members a positive perception, ultimately having a positive impact on organizational performance. It suggests the importance of building appropriate IT infrastructure and cultivating organizational virtues in order to improve the performance of organizations in which absorption capacity is essential.

본 연구는 통합역량 IT 지원이 조직성과에 미치는 영향에 대해서 조직의 절제와 흡수역량이 매개했을 때의 영향에 대해서 실증 분석하였다. 본 연구에 대한 실증 분석을 위해 사기업과 공기업 종사자를 대상으로 총 126명의 설문을 바탕으로 Smart PLS 3.0으로 연구 모형을 검증하였다. 통계 분석결과 첫째, 통합역량 IT 지원은 조직절제의 하위 요인인 조정과 적응력에 모두 정(+)의 영향을 미쳤으며, 흡수역량에도 정(+)의 영향을 주었다. 둘째, 조직의 절제는 흡수역량에 정(+)의 영향을 미치는 것을 확인하였다. 셋째, 통합역량 IT 지원과 흡수역량의 관계에서 조직의 절제를 매개로 했을 때 정(+)의 영향을 미쳤다. 넷째, 흡수역량은 재무성과와 비재무성과에 정(+)의 영향을 미쳤다. 본 연구의 시사점은 IT 기술과 조직성과 관계에서 조직 윤리 차원의 요인으로 확장하여 상관관계를 검증함으로써 기존 연구들과 차별성을 두고 있다. 또한 흡수역량의 선행 요인으로써 조직의 윤리적 요인도 선행 요인으로서 작용함을 규명함에 따라 연구의 의의가 있다. 통합역량 IT 지원은 경영자에게 균형 있고 안정감 있는 의사결정에 도움을 주며, 이는 구성원들에게 조직에 대한 긍정적인 인식을 주어 흡수역량 향상에 기여할 수 있으며, 궁극적으로 조직성과에 긍정적인 영향 미친다. 흡수역량이 필수적인 조직의 성과 향상을 위해서는 적절한 IT 인프라 구축과 조직의 미덕 함양의 중요함을 시사한다.

Keywords

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