Journal of Korea Society of Digital Industry and Information Management (디지털산업정보학회논문지)

Korea Society of Digital Industry and Information Management (디지털산업정보학회)
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A Study on the Learner's Satisfaction of Untact Online Classes in College

대학 비대면 온라인 수업에서의 학습자 만족 연구

  • 서윤경 (서울여자대학교 교양대학) ;
  • 고명희 (서울여자대학교 교양대학) ;
  • 김수영 (서울여자대학교 교양대학) ;
  • 전병호 (서울여자대학교 교양대학)
  • Received : 2020.09.09
  • Accepted : 2020.09.18
  • Published : 2020.09.30
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Abstract

The threat of COVID-19 pandemic put many universities in Korea to develop and implement various types of untact online classes. Online education has been recognized as one of the effective educational methods because of its ubiquitous and flexible educational environments. However quick move to online education caused by the sudden attack of the COVID-19 led to many problems such as faculty's burden and stress from the planning and designing suitable for online classes, technology system problems for both students and faculty and students' complaints of the low quality of education. The primary purpose of this study is to investigate the effects of learner, contents, and instructor factors on college student satisfaction with untact online classes during the first attack of COVID-19 pandemic. The data were collected from 605 undergraduate students of S women's university based in Seoul, who took the untact online classes in the spring semester 2020. The results of empirical analysis reveal that only contents factor are likely to predict learner satisfaction. These findings provide insights that the effective planning and designing classes are key to enhancing learner satisfaction with online education. This study suggests that instructors need various contents developed and educational strategies for students.

Keywords

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