Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Creative Industry Digital Transformation Case Study: Market Reorganization Strategy and Platform

창작 산업 (Creative Industry) 디지털 트랜스포메이션 사례연구: 시장재편전략과 플랫폼중심으로

  • Lee, HoGeun (Department of Business Administration, Yonsei University) ;
  • Lee, SeoYoung (Department of Performance and Media, DongYang University)
  • 이호근 (연세대학교 경영대학) ;
  • 이서영 (동양대학교 공연영상미디어학부)
  • Received : 2020.05.06
  • Accepted : 2020.07.20
  • Published : 2020.07.28
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Abstract

In the digital world, creative industries such as music, movies, and drama have been the most impacted by digital transformation. As these contents were converted to a digital format of 0s and 1s, the business model changed and so did the rules of competition in the market. Apple, Spotify, and Netflix were quick to ride the digital transformation wave to become market leaders in the creative industry. This study reviews case studies in the creative industry to grasp the important factors necessary for market restructuring using digital technology. It was found that companies that set visions, platform, and open innovation as business strategies were able to achieve critical mass and become market leaders. These three elements are commonly found in the contents industry. On the other hand, companies that did not embrace digital innovation have become victims of digital darwinism. By analysing the experience of digital product innovation through case studies in the creative industry, we can derive implications for digital transformation in the 4th industrial revolution.

디지털 세계가 도래하면서 산업차원에서 디지털 트랜스포메이션이 가장 활발하게 이루어지고 있는 영역은 음악, 영화, 드라마와 같은 창작산업이다. 이들 창작물이 0과 1로 이루어진 디지털 포맷으로 전환되면서 비즈니스 모델이 변화하고 그 결과 시장에서 경쟁의 룰이 바뀌었다. 애플과 스포티파이, 넷플릭스는 창작산업에서 디지털 트랜스포메이션을 통해 시장 리더가 된 기업들이다. 본 연구는 창작 산업의 사례연구를 통해 디지털 기술을 활용한 시장재편에 필요한 중요한 요소를 파악하는 것이다. 사례 연구 결과, 디지털 기술을 활용해 시장을 재편한 기업들의 전략적 특성은 비전, 플랫폼, 그리고 개방적 혁신이라는 세 가지 요소임을 발견하였다. 반면 이러한 전략을 구사하지 못해 디지털 혁신의 기회를 놓친 기업들은 디지털 다위니즘의 희생양으로 몰락의 길을 걸었다. 본 논문은 4차산업혁명 시대의 디지털 트랜스포메이션은 세 가지 전략요소를 최대한 활용함으로써 플랫폼을 구축하고, 가급적 많은 파트너들이 플랫폼에 동참할 수 있도록 개방적인 혁신으로 초기에 크리티컬 매스를 확보하는 것이 무엇보다도 중요하다는 시사점을 제시하고 있다.

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