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Investigation of Job Satisfaction and Hazardous Factors of Aircraft Cleaning Worker

항공기 청소 노동자의 작업 만족도 및 유해인자 조사

  • Choi, Yeonhak (National Disaster Management Research Institute) ;
  • Kim, Ki-Youn (Department of Safety Engineering, Seoul National University of Science & Technology)
  • Received : 2020.04.20
  • Accepted : 2020.06.11
  • Published : 2020.06.30

Abstract

Objectives: The purpose of this study was to improve the working environment by identifying the work satisfaction of the cleaning workers of the aircraft and measuring and assessing the harmful factors of the cleaning process. Methods: We asked 23 cleaning companies for questionnaires and got 100 answers from 5 companies. The A-E Airline health manager has been contacted to establish a site survey schedule. The in-flight and lounge were measured using direct reading equipment. The harmful factor to be measured are noise, dust, temperature, volatile organic compound, total airborne bacteria, and total airborne bacteria. Results: Uncomfortable positions when replacing blanket, cleaning the table, and cleaning the floor have been identified as factor that reduce work satisfaction. Noise when replacing newspapers and cleaning toilets has been identified as a factor that lowers work satisfaction. Temperature and humidity were found to reduce work satisfaction during in-flight disinfection. Measurements of aircraft cabin and lounge with direct read equipment have shown that none of the items exceed the exposure criteria. Conclusions: As a result of measuring direct-reading equipment, no items exceeded the exposure criteria for each harmful factor. A clear survey of the working environment is required based on the results, and additional research is needed using personal sample measurement.

Keywords

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