Journal of Korea Society of Industrial Information Systems (한국산업정보학회논문지)

Korea Society of Industrial Information Systems (한국산업정보학회)
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Effects of Real Name Using on SNS User's Behavior and Continuous Use Intention

실명사용 SNS 사용자의 행태와 지속이용 의도의 영향

  • Received : 2020.04.20
  • Accepted : 2020.05.16
  • Published : 2020.06.30
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Abstract

Unlike the feature of SNS, which strengthens two-way communication and promotes interaction through consistent on/off line identity management, passive use of Facebook to unilaterally accept other people's opinions is being strengthened, and more people tend to use Facebook anonymously or pseudonym to enjoy freedom of expression. To illustrate this transformative use behavior, this study suggests an integrated model including psychological and behavioral variables such as self-esteem, real name use, and opinion expression to explore the effect on social relationship value perception and satisfaction. Studies have shown that self-esteem affects the use of real names and self-exposure, and that the satisfaction and sustainability of relationships have increased as real-name users expose more information about themselves.

일관된 온/오프 아이덴티티 관리를 통해 양방향 커뮤니케이션을 강화하고 상호작용을 촉진하는 SNS의 본질과는 다르게 타인의 의견을 일방적으로 수용하는 수동적인 이용행태가 강화되고 있으며 표현의 자유를 즐기기 위해 페이스북을 익명 또는 가명으로 사용하는 사람들이 증가하는 경향을 보인다. 이처럼 변형적으로 나타나는 이용행태를 설명하기 위해 본 연구는 자존감, 실명사용, 의사표현과 같은 심리적·행태적 변인을 포함한 통합모형을 제시하고자 하였다. 연구결과 자존감이 실명사용과 자기노출에 영향을 주는 것으로 나타났으며, 실명사용자가 자신에 대해 더 많은 정보를 노출함에 따라 관계에 대한 만족도와 지속이용의도가 증가하는 결과를 보였다.

Keywords

References

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