DOI QR코드

DOI QR Code

Development of Performance Management System for Contract Departments in the Korean Dual College Context

일학습병행제 대학연계형 계약학과의 성과관리체계 개발

  • Im, Tami (Department of Education, Kongju National University) ;
  • Kang, Kiho (School of Mechatronics Engineering, KOREATECH)
  • 임다미 (공주대학교 교육학과) ;
  • 강기호 (한국기술교육대학교 메카트로닉스공학부)
  • Received : 2020.04.20
  • Accepted : 2020.05.11
  • Published : 2020.06.01

Abstract

The dual system in Korea already plays an important role in quantitative terms in the Korean lifelong vocational competency development system. However, since most of the existing dual system performance management plans in Korea focus on qualification-linked dual system, research on the effective performance management of the four-year university-driven dual system is very insufficient. This paper presents multiple measures for developing a performance management system suitable for the university-driven dual system to achieve qualitative improvement of the contract departments of the dual colleges or universities. As an approach to the end, a performance evaluation system is established by developing the evaluation items and indicators for the dual colloeges' contract departments. Next, it analyzes the needs of various stakeholder groups such as field teachers of the involved companies, students in apprenticeship and OJT professors of KOREATECH through FGI's and polls to diagnose the current operational performance, especially the causes of high drpout rates of the contract departments. From these results, the paper presents firstly the development of measuring methods for the developed performance indicators of the evaluation system and then a systemic performance management system which is based on 'input-transformation-outcome-feedback' structure. In addition, some measures for improving the high dropout rate and performance are presented from the viewpoints of each stakeholder.

일학습병행제는 국내 평생직업능력개발 체계에서 양적으로는 이미 중요한 한 축을 담당하고 있다. 하지만 기존의 일학습병행제 성과관리 방안들은 대부분 자격연계형 일학습병행제에 초점을 맞추고 있어, 4년제 대학이 담당하는 대학연계형 일학습병행제의 효과적인 성과관리체계구축에 대한 연구가 매우 부족한 실정이다. 본 논문에서는 일학습병행제 계약학과의 질적 내 실화를 이루기 위해, 대학연계형 일학습병행제에 적합한 성과관리체계를 구축하기 위한 방안을 제시한다. 이를 위해, 대학연계형 일학습병행 계약학과의 성과평가 항목 및 지표를 개발하여 성과평가체계를 구축한다. 다음, 국내 학습근로자, 코리아텍 OJT 전담교수, 참여기업의 현장교사 등 다양한 이해관계자집단의 요구를 FGI와 설문조사를 통해 분석하여 현재의 계약학과 운영성과와 특별히 높은 중도탈락률의 원인을 진단한다. 이를 기초로 성과지표별 측정방법을 개발하고, 투입-변환-산출-피드백 구조의 시스템적 성과관리체계를 구축하기 위한 제 방안을 제시한다. 또한 높은 중도탈락률의 개선과 성과향상을 위한 방안을 각 이해관계자 측면에서 제시한다.

Keywords

References

  1. S. W. Jeon, Y. S. Choi, J. H. Chung, D. Y. Kim, J. S. Yang, J. W. Chung, H. J. Oh, H. B. Lee, T. H. Kim, E. Y. Nae, and H. H. Whang, Analyzing and Diagnosing Issues Related to Dual System, Report of Human Resources Development Service of Korea, 2017.
  2. K. J. Kang, D. Y. Kim, S. W. Jeon, H. J. Oh, H. B. Lee, and T. H. Kim, Dual System Performance Diagnosis and Performance Management, Report of Human Resources Development Service of Korea, 2017.
  3. K. Kang, U. Kim, and K. Om, "Development and application of an NCS-based reference operation model for contract departments of the Korean work-and-study parallel colleges," Journal of Practical Engineering Education, vol. 11, no. 1, pp. 61-73, June 2019. https://doi.org/10.14702/JPEE.2019.061
  4. D. L. Stufflebeam, Toward a Science of Educational Evaluation, Englewood Cliffs, NJ: Educational Technology Publications, 1973.
  5. D. Hellriegel, S. E. Jackson, and J. Slocum, Managing: A Competency-Based Approach, 11th ed., Thomson South-Western, 2008.
  6. E. Bae, Training Program Evaluation (for HRD Practitioners), Hageuisiseub 2012.
  7. D. L. Kirkpatrick, Evaluating Training Programs: the Four Levels, Bettett-Koehler, San Francisco, 1994.
  8. D. S. Bushnell, "Input, process, output: a model for evaluationg training," Training & Development Journal, vol. 44, no. 3, p. 41+, March 1990.
  9. R. D. Behn, PerformanceSat Potential: A Leadership Strategy for Producing Results, Brookings Institution Press, Whashing D.C., 2002.
  10. E. Bae, "Major elements and issues in performance management system, review of the literature and implications on HRD practitioners," Andragogy Today, vol. 8, no. 22, pp. 141-169, May 2005.
  11. T. J. Seong, J. K. Song, S. J. Lee, and S. D. Lee, Performance Indicator Development and Management Manual, Report of the Office for Korean Government Policy Coordination, 2006.
  12. J. A. Frechtling, Logic Modeling Methods in Program Evaluation, Wiley Inc., Jossey-Bass, San Francisco, 2007.
  13. P. F. Drucker, The Practice of Management, Elsevier, Oxford, 1955.
  14. R. S. Kaplan and D. P. Norton, The Balanced Scorecard - Measurement that Drive Performance, Harvard Business Review(Jan.-Feb.), pp. 71-79, 1992.
  15. E. Yukselturk and F. A. Inan, "Examining the factors affecting student dropout in an online certification program," Turkish Online Journal of Distance Education, vol. 7, no. 3, pp. 76-88, 2006.
  16. P. A. Willging and S. D. Johnson, "Factors that influence students' decision to dropout of online courses," Journal of Asynchronous Learning Networks, vol. 8, no. 4, pp. 105-118, 2004.
  17. D. F. O. Onah, J. Sinclair, and R. Boyatt, Dropout Rates of Massive Open Online Courses: Behavioral Patterns, Working Paper, The University of Warwick, UK, 2014.
  18. C. Callender, "The impact of term-time employment on higher education students' academic attainment and achievement," Journal of Education Policy, vol. 23, no. 4, pp. 359-377, 2008. https://doi.org/10.1080/02680930801924490
  19. K. Kang and K. Om, Management Measures for Performance Indices at Departments of the Apprenticeship College, Report of KOREATECH HRD Center, 2018.