Journal of Practical Engineering Education (실천공학교육논문지)

Korean Institute for Pratical Engineering Education (한국실천공학교육학회)
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Structural Relationships among Perceived Organization Support, Work Engagement and Turnover Intention Focusing on Workers in Small and Medium Sized Companies: Conditional Direct/Indirect Effects by Participating in Work and Learning Dual System

중소기업 근로자의 조직지원인식, 업무몰입, 이직의도 간의 구조적 관계: 일학습병행 참여에 따른 조건부 직·간접 효과

  • 김우철 (한국기술교육대학교 HRD학과) ;
  • 강원석 (한국기술교육대학교 테크노인력개발전문대학원) ;
  • 조현정 (한국기술교육대학교 테크노인력개발전문대학원)
  • Received : 2020.04.17
  • Accepted : 2020.05.08
  • Published : 2020.06.01
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Abstract

This study aims to examine the relationship between perceived organizational support (POS), work engagement (WE), and turnover intention (TI) among employees of small and medium-sized enterprises (SMEs) characterized by whether or not to participate in the work-learning dual system (WLDS). Also, this study intends to explore the effectiveness of WLDS by examining significant differences between the two groups. To achieve the purpose of this study, we have conducted surveys between August and December in 2018. A total of 616 cases (321 cases from SMEs participating in WLDS and 295 cases from general SMEs) were finally selected and used for data analysis with structural equation modeling (SEM). Results of the study revealed that POS had a significant and positive effect on WE. Also, POS had a significant and negative effect on TI. In addition, the mediating effect of WE in the relationship between POS and TI was found to be statistically significant. Furthermore, the results revealed that the conditional indirect effect between POS and TI depending on participation in WLDS was statistically significant. However, the conditional direct effect between POS and TI due to WLDS participation was not statistically significant. Based on the results, academic and practical implications were discussed.

본 연구는 일학습병행에 참여하는 중소기업과 일반 중소기업의 조직구성원들을 대상으로 조직지원인식, 업무몰입, 이직의도 간 구조적 관계를 규명하고, 두 집단 간 유의한 차이가 있는지 분석함으로써 일학습병행의 효과성을 실증하고자 하였다. 이러한 연구 목적을 달성하기 위해 일학습병행 참여 중소기업과 일반 중소기업 구성원을 대상으로 2018년 8월부터 12월까지 설문조사를 실시하였다. 이를 통해 일학습병행 참여 중소기업 321부, 일반 중소기업 295부를 수집하여 총 616부를 분석에 활용하였다. 연구결과 일학습병행 참여 중소기업과 일반 중소기업 모두 조직지원인식이 업무몰입에 정적(+)인 영향을 미치고, 조직지원인식과 업무몰입은 이직의도에 부적(-)인 영향을 미치는 것으로 확인되었다. 그리고 업무몰입은 조직지원인식과 이직의도의 관계를 매개하는 것으로 나타났다. 또한, 조직지원인식과 이직의도 사이의 조건부 간접효과는 일학습병행 참여 여부에 따라 조절됨을 확인하였다. 그러나 일학습병행 참여에 따른 조직지원인식과 이직의도 사이의 조건부 직접효과는 통계적으로 유의하지 않은 것으로 나타났다. 이러한 연구결과를 바탕으로 학문적·실무적 논의와 시사점을 도출하였다.

Keywords

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