Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Satisfaction of the Elderly with Mild Dementia using the Dementia Care Center

경증치매노인의 치매안심센터 이용만족도에 관한 연구

  • Kim, In-Ok (College of Nursing, Graduated School, Sahmyook University)
  • Received : 2020.03.20
  • Accepted : 2020.05.20
  • Published : 2020.05.28
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Abstract

This study is done to provide basic data on the effective operation of the new policies by examining the satisfaction level of the elderly with dementia visiting dementia care centers located in 25 autonomous districts of S city. Self-administered questionnaires were distributed to 217 elderly with dementia who visited the above dementia care center from July 1 to September 30, 2019. The satisfaction tool is a chart score scale that displays negative-positive expressions at both ends of a straight line. The result shows that satisfaction level is significantly higher in the group with trust in the visiting institutions than in the group with distrust (t=9.74, p<.001), higher in cognitive impairment group than in dementia group (t=0.13, p=.034), and higher in mild depression group than in more severe depression group (t=2.31, p=.022). Satisfaction ratios analyzed by logistic regression shows significant differences in factors like gender, age, education, and walking pattern. In conclusion, it is important to run health support programs that consider user characteristics to improve the satisfaction of newly introduced dementia care centers.

본 연구는 S시 25개 자치구에 소재하는 치매안심센터 서비스에 대해 치매노인의 이용만족도를 조사함으로써 새로운 정책이 효과적으로 운영되고 있는지에 대한 기초자료를 제공하기 위한 것이다. 절차는 2019년 7월 1일부터 9월 30일까지 치매안심센터를 이용하는 217명의 치매노인에게 설문지를 통한 자가기입식 설문조사이다. 이용만족도 도구는 일직선 양끝에 부정-긍정표현을 표시한 도표평점척도이다. 연구결과, 이용만족도는 기관 신뢰가 불신보다(t=9.74, p<.001), 치매진단은 인지장애가 치매보다(t=0.13, p=.034), 우울은 경증이 중증에 비해(t=2.31, p=.022) 유의하게 높았다. 로지스틱 회귀분석으로 분석한 만족도 비(比)는 성별, 연령, 교육, 걷기 요인에서 유의한 차이를 보였다. 결론적으로 새로 도입된 치매안심센터의 만족도 개선을 위해 이용자의 특성을 고려한 건강지원 프로그램을 운영하는 것이 중요하다.

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