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Factors Affecting HR Analytics Adoption: A Systematic Review Using Literature Weighted Scoring Approach

  • Suchittra Pongpisutsopa (Information Technology Management Division, Faculty of Engineering, Mahidol University) ;
  • Sotarat Thammaboosadee (Information Technology Management Division, Faculty of Engineering, Mahidol University ) ;
  • Rojjalak Chuckpaiwong (Information Technology Management Division, Faculty of Engineering, Mahidol University)
  • Received : 2020.08.06
  • Accepted : 2020.12.08
  • Published : 2020.12.31

Abstract

In the era of disruptive change, a data-driven approach is vital to Human Resource Management (HRM) of any leading organization, for it is used to gain a competitive advantage. HR analytics (HRA) has emerged as innovative technologies since advanced analytics, i.e., predictive or prescriptive analytics, were widely used in the High Performing Organizations (HPOs). Therefore, many organizations elevate themselves to become HPOs through Data Science on the "people side." This paper proposes a systematic literature review using the Literature Weighted Scoring (LWS) to develop a conceptual framework based on three adoption theories, which are the Technology-Organization-Environment (TOE), Diffusion of Innovation (DOI), and Unified Theory of Acceptance and Use of Technology (UTAUT). The results show that a total of 13 theory-derived factors are determined as influential factors affecting HRA adoption, and the top three factors are "Quantitative Self-Efficacy," "Top Management Support," and "Data Availability." The conceptual framework with hypotheses is proposed to provide a foundation for further studies on organizational HRA adoption.

Keywords

Acknowledgement

The authors would like to acknowledge the full financial support by the State Railway of Thailand (Ph.D. Full-time Scholarship), and the partial financial support from two institutes: the King Prajadhipok and Queen Rambhai Barni Memorial Foundation (Research Scholarships for Graduate Students of Universities in Thailand;) and Faculty of Graduate Studies, Graduate Studies of Mahidol University Alumni Association (Partial Funding for Graduate Student Thesis).

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