Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
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Understanding ICT Platform Business by Ecosystem Research Review

생태계 연구 리뷰를 통한 정보기술 플랫폼 비즈니스의 이해

  • Hyunjeong Kang (College of Business Administration, Hongik University)
  • Received : 2020.01.23
  • Accepted : 2020.02.12
  • Published : 2020.02.29
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Abstract

The development of IT increases the importance of understanding of IT-driven ecosystems. Platform business is the representative business model in the era of innovative IT-based businesses. However, it lacks the review research that entails ecosystem perspectives from traditional disciplines in which the perspective of ecosystem had been applied. Further most of platform research have focused on the comparison between ecosystems as a whole rather than exploration on complementors in the ecosystem who are selected and survive and, in turn, contributed to maintain the ecosystem to compete with other ecosystems. The current study listed highly cited papers from economics, sociological ecology, socio-technical ecology, organization studies, and marketing research which have cumulated research on ecosystems. And the three most critical features that determine the success of complementors, which are competition, relationality, and adaptability. Present study showed how the features were explained by each perspective from the different disciplines.

정보기술의 발달로 플랫폼 비즈니스가 활성화되면서 기술기반 비즈니스 생태계가 시장에서 차지하는 역할과 중요성이 증가하고 있다. 그러나 정보기술이 기반이 되어 사회적으로 영향을 미치는 비즈니스 플랫폼 형태를 생태계 관점의 기존 연구에서 포괄적으로 분석한 연구는 부족하다. 또한 기존의 플랫폼 비즈니스 연구는 각 플랫폼 간 비교를 통해 플랫폼 자체의 생존, 성장, 진화에 대한 거시적 연구가 대부분이다. 그러나 각 플랫폼 내에서 개체들의 생존과 성공에 영향을 미치는 요인에 대한 연구는 드물다. 본 연구는 경제학, 사회학, 사회기술생태학, 조직학, 마케팅 등 생태계 관점을 적용하여 현상을 설명하고자 하는 연구분야에서 생태계 연구로서 가장 많이 인용되고 있는 연구들 중 생태계 내 구성원 간 상호작용, 생존, 성장에 영향을 미치는 요인들을 중심으로 분석한 논문들을 추출하여 분석하였다. 이들을 리뷰한 결과 구성원의 생태계 내 생존을 결정하는 상호작용의 특징은 경쟁력, 관계성, 적응성으로 도출하고 있음을 분석해 내고 이 세 가지 특성을 각 분야에서 어떠한 관점으로 설명하고 있는지 리뷰하였다. 본 연구는 후속연구가 생태계 관점에 깊이 뿌리를 두고 새로운 플랫폼 비즈니스를 이해할 수 있도록 기반연구로서 자리잡을 수 있을 것이다.

Keywords

Acknowledgement

본 연구는 홍익대학교의 연구지원을 받아 수행된 연구입니다.

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