Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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An Exploratory Study on Successful Factors of Entrepreneurial Marketing in Start-up

스타트업의 앙트레프레니얼 마케팅 성공요인에 관한 탐색적 연구

  • Byun, Chung Gyu (Department of Business, Gyeongnam National University of Science and Technology) ;
  • Ha, Hwan Ho (Department of Business, Gyeongnam National University of Science and Technology)
  • 변충규 (경남과학기술대학교 경영학과) ;
  • 하환호 (경남과학기술대학교 경영학과)
  • Received : 2020.03.10
  • Accepted : 2020.04.23
  • Published : 2020.04.30
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Abstract

This study conducted an exploratory study to derive the success factors of entrepreneurial marketing for startups. Through Delphi analysis, we derived the items of proactive orientation, risk management, innovation, opportunity driven, resource leveraging, customer intensity, value creation, price setting, marketing communication, channel management, product development, sales and marketing information management. The importance and execution of success factors were measured through IPA analysis. The first quadrant(keep up the good work) has proactive orientation, risk management, resource leveraging, customer intensity. The second quadrant(concentrate here) has innovation. The third quadrant(low priority) has channel management, sales, marketing information management. The fourth quadrant(possible overkill) has prices setting, product development. These results showed that the success factors of startup's entrepreneurial marketing were proactive orientation, risk management, innovation, opportunity driven, resource leveraging, customer intensity and value creation.

본 연구는 스타트업을 대상으로 앙트레프레니얼 마케팅의 성공요인을 도출하기 위해 탐색적 연구를 실시하였다. 델파이(Delphi) 분석을 통해 앙트레프레니얼 마케팅의 성공요인으로 진취성, 계산된 위험관리, 혁신성, 기회지향, 외부자원 활용, 고객집중성, 가치창출, 가격설정, 마케팅커뮤니케이션, 경로관리, 제품개발, 판매, 마케팅 정보관리 등 13개의 항목을 도출하였다. 주요 속성의 중요도와 실행도를 측정하기 위해 IPA분석을 실시하였다. 제 1사분면(좋은 성과 지속적 유지)에는 진취성, 계산된 위험관리, 기회지향, 외부자원 활용, 고객 집중성이 위치하였다. 제 2사분면(집중개선)에는 혁신성이 위치하였다. 제 3사분면(저우선 순위)에는 경로관리, 판매, 마케팅 정보관리 능력이 위치하였다. 제 4사분면(현상유지)에는 가격설정능력, 제품개발능력이 위치하였다. 이러한 결과는 스타트업에서 필요한 앙트레프레니얼 마케팅의 요인은 진취성, 계산된 위험관리, 혁신성, 기회지향, 외부자원활용, 고객집중성, 가치창출 등이며, 창업초기단계에서는 고객 중심의 기회를 탐색하고 진취성이고 혁신적인 마케팅 활동을 통해 가치를 창출하는 활동이 필요하다는 것을 알 수 있다.

Keywords

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