대한지역사회작업치료학회지 (The Journal of Korean society of community based occupational therapy)

대한지역사회작업치료학회 (Korean Society of Community Based Occupational Therapy Association)
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작업치료사를 대상으로 한 노인 인식 및 의사소통 현황

Occupational Therapists' Perception and Communication of the Elderly

  • 박성지 (원광대학교 중등특수교육과) ;
  • 한희원 (원광대학교 교육학과) ;
  • 정유진 (원광대학교병원 작업치료실) ;
  • 우희순 (원광대학교 작업치료학과/환경과학연구소)
  • Park, Sung-Ji (Dept. of Secondary Special Education, Wonkwang University) ;
  • Han, Hee-Won (Dept. of Education, Wonkwang University) ;
  • Jung, Yu-Jin (Dept. of Occupational Therapy, Wonkwang University Hospital) ;
  • Woo, Hee-Soon (Dept. of Occupational Therapy, Wonkwang University)
  • 투고 : 2020.11.11
  • 심사 : 2020.12.25
  • 발행 : 2020.12.31
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초록

목적 : 국내의 빠른 고령화로 인하여 노인 인구가 증가하고 있고, 작업치료의 주요 영역들에서 노인들과의 대면하는 비율이 높은 현 상황에서 작업치료사들을 대상으로 노인들에 대한 전반적 인식 및 노인들과의 의사소통 현황을 파악하고자 하였다. 연구방법 : 2020년 4월부터 6월까지 전국의 병원 및 보건소 등에서 노인들을 대상으로 중재를 제공하는 작업치료사들을 대상으로 온라인 설문을 활용하여 데이터를 수집하였다. 노인에 대한 인식, 노인과의 의사소통 저해요소, 노인과의 의사소통 방식을 묻는 3종의 질문지를 배포하였으며 최종 82부를 자료 분석에 활용하였다. 결과 : 작업치료사의 노인에 대한 인식은 대체적으로 부정적인 항목인 높은 것으로 나타났다. 또한 노인들과의 의사소통 저해요소로서 청각 관련, 언어이해 관련, 조음 관련 순으로 응답하였다. 노인들과의 의사소통 방식을 확인한 결과 작업치료사들은 대화반응 관리, 정서표현, 이해증진, 관계조절 순으로 노인들과의 원활한 의사소통을 유도하는 것으로 나타났다. 결론 : 작업치료사들은 대상자들의 사회참여와 삶의 질 증진에 주요한 역할을 수행하는 보건의료전문가인 만큼 노인들의 의사소통 방식 및 자신의 의사소통 기술에 대해 면밀히 파악하고, 개선된 의사소통 방법을 통하여 전문적인 치료적 중재 및 관련 교육들을 제공해야 할 것이다.

Objective : Due to the rapid aging of the country, the elderly population is increasing and the ratio of face-to-face meetings with the elderly in major areas of occupational therapy is high. The purpose of this study was to investigate the overall perception of the elderly and the status of communication with the elderly. Methods : This survey was conducted From April to June 2020. Occupational therapists who provide interventions for the elderly in hospitals and public health centers across the country were collected using online questionnaires. A total of 91 questionnaires were collected through a self-administered questionnaire, of which 82 were used for data analysis, excluding 9 with insufficient responses. Results : Occupational therapists generally had a lot of negative perceptions of the elderly. In addition, as factors that hindered communication with the elderly, they responded in order of hearing-related, language understanding related, and articulation related. Lastly, occupational therapists were found to induce smooth communication with the elderly in the order of conversation response management, emotional expression, understanding enhancement, and relationship control. Conclusions : Occupational therapists are health care professionals who play a major role in improving the subjects' social participation and quality of life. Therefore, it is necessary to provide professional therapeutic interventions and related education using improved communication skills along with an understanding of the elderly's communication skills and their level of communication.

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