References
- D. W., Organ & K. Ryan, "A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior", Personnel Psychology, Vol. 48, No. 4, pp. 775-802, 1995. doi:10.1111/j.1744-6570.1995.tb01781.x
- J. L., Farh, C. B., Zhong, & D. W., Organ, "Organizational Citizenship Behavior in the People's Republic of China", Organization Science, Vol. 15, N. 2, pp. 241-253, 2004. doi:10.1287/orsc.1030.0051
- E. A., Lofquist & S. B., Matthiesen, "Viking Leadership: How Norwegian Transformational Leadership Style Effects Creativity and Change through Organizational Citizenship Behavior (OCB)", International Journal of Cross Cultural Management, Vol. 18, No. 3, pp. 309-325, 2018. doi:10.1177/1470595818806326
- R. R., Kehoe & P. M., Wright, "The Impact of High-Performance Human Resource Practices on Employees' Attitudes and Behaviors", Journal of Management, Vol. 39, No. 2, pp. 366-391, 2013. doi: 10.1177/0149206310365901
- S. Aryee, F. O., Walumbwa, E. Y., Seidu, & L. E., Otaye, "Impact of High-Performance Work Systems on Individualand Branch-Level Performance: Test of a Multilevel Model of Intermediate Linkages", Journal of Applied Psychology, Vol. 97, No. 2, pp. 287-300, 2012. doi: 10.1037/a0025739
- D. K., Datta, J. P., Guthrie, & P. M., Wright, "Human Resource Management and Labor Productivity: Does Industry Matter?", Academy of Management Journal, Vol. 48, No. 1, pp. 135-145, 2005. doi:10.2307/20159645
- B. Becker, & B. Gerhart, B, "The impact of Human Resource Management on Organizational Performance: Progress and Prospects", Academy of Management Journal, Vol. 39, No 4, pp. 779-801, 1996. doi: 10.5465/256712
- C. H., Chuang & H. Liao, "Strategic Human Resource Management in Service Context: Taking Care of Business by Taking Care of Employees and Customers", Personnel Psychology, Vol. 63, No. 1, pp. 153-196, 2010. doi: 10.1111/j.1744-6570.2009.01165.x
- G. M., Spreitzer, "Psychological Empowerment in the Workplace: Dimensions, Measurement, and Validation", Academy of Management Journal, Vol. 38, No. 5, pp. 1442-1465, 1995. doi:10.5465/256865
- D. W., Organ, "Organizational Citizenship Behavior: It's Construct Clean-up Time", Human Performance, Vol. 10, No. 2, pp. 85-97, 1997. doi: 10.1207/s15327043hup1002_2
- R. M., Baron & D. A., Kenny, "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations", Journal of Personality and Social Psychology, Vol. 51, No. 6, pp. 1173-1182, 1986. https://doi.org/10.1037/0022-3514.51.6.1173