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Analysis of Factors Affecting Big Data Use Intention of Korean Companies : Based on public data availability

국내기업의 빅데이터 이용의도에 미치는 영향요인 분석 : 공공데이터 활용여부를 기준으로

  • Jeong, HwaMin (Graduate School of Information & Technology / Sogang University) ;
  • Lee, SangYun (Graduate School of Information & Technology / Sogang University)
  • 정화민 (서강대학교 정보통신대학원) ;
  • 이상윤 (서강대학교 정보통신대학원)
  • Received : 2019.06.10
  • Accepted : 2019.10.04
  • Published : 2019.10.31

Abstract

This is an exploratory study to examine factors affecting South Korean companies' intentions to use big data technology and services based on whether the companies use public data or not. This study, using R, conducted chi-squared tests and logistic regression analysis. As a result of the logistic regression analysis, cost reduction had a positive effect on the big data-use intentions in companies that use public data, whereas with companies that do not use public data, customer satisfaction had a positive impact, and support for decision-making had a negative impact on the intention to use big data. Recently, the South Korean government has focused on improving the utilization of public data and big data. However, as a result of this study, the use of public data and big data in South Korea is still insufficient. Yet, considering that the data utilized for this study was created in 2017, additional study using public data and big data is also required.

본 연구는 공공데이터 활용 여부에 따른 국내 기업체들의 빅데이터 기술사용 및 서비스 이용 의도에 미치는 영향요인을 파악하기 위한 탐색적 연구이다. 2017년 13,136개 국내 기업의 전산담당자와 총무담당자를 대상으로 정보화 통계 설문조사 데이터를 R 3.5.3 프로그램을 이용하여 연구 모형에 따른 가설검정을 시행하였다. 먼저 빅데이터 기술 및 서비스 이용의도에 영향을 미치는 요인에 대한 로지스틱 회귀분석 결과, 공공데이터를 활용하는 업체에서는 비용 절감이 빅데이터 이용의도에 긍정적 영향을 미치는 요인으로 나타났고, 공공데이터를 활용하지 않는 기업의 경우 고객만족은 긍정적 영향, 의사결정 지원은 빅데이터 이용에 부정적인 영향을 미치는 요인으로 나타났다. 최근 들어 우리 정부는 기업 지원에 있어 4차 산업 혁명의 동력 중 공공데이터 개방과 더불어 빅데이터 활용 부분에 중점을 두고 있다. 그러나 본 연구결과, 아직까지 국내 기업 전반에 공공데이터 및 빅데이터 활용이 미진한 것으로 밝혀졌다. 단, 본 연구를 위한 정보화 통계 데이터가 2017년도 데이터임을 감안할 때 정부의 빅데이터 지원 정책 등 실효적 성과를 분석하기 위해서는 지속적인 빅데이터 활용 및 이에 따른 성과에 대한 연구도 필요하다 하겠다.

Keywords

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