Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effect of Compassion on Organizational Identification : Double Mediating Effect of Positive Emotion and Positive Psychological Capital

컴페션(Compassion)이 조직 동일시에 미치는 영향 : 긍정적 감정과 긍정심리자본의 이중 매개효과

  • Ko, Sung-Hoon (Dept. of Business, Kyungpook National University)
  • 고성훈 (경북대학교 경상대학 경영학부)
  • Received : 2019.04.02
  • Accepted : 2019.06.20
  • Published : 2019.06.28
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Abstract

The purpose of this study is to demonstrate the causal relationship between positive emotions, positive psychological capital, and organizational identification, and to examine the double mediating effect. In this study, 369 social workers in 10 social welfare facilities in Seoul and Gyeonggi Province were sampled. The results of this study show that compassion experienced by the social workers has a positive effect on positive emotion and organizational identification, and positive psychological capital has a significant effect on the organization identification. In addition, double mediating effect of positive emotion and positive psychological capital were also shown to be significant in the relationship between compassion and organizational identification. Therefore, this study has the theoretical implication that double mediating effect of positive emotion and positive psychological capital are demonstrated in the relationship between compassion and organization identification. In future research, sample collection should be done for the generalization of the sample, and the mediating effect of positive organizational identity should also be performed.

본 연구의 목적은 조직 내 사회복지사들이 경험하는 컴페션이 긍정감정, 긍정심리자본, 그리고 조직 동일시에 미치는 인과관계를 실증하는 것이고, 이중매개 효과를 검증하는 것이다. 본 연구에서는 서울과 경기도에 위치한 사회복지 10개 시설 내의 사회복지사들 369명을 표본으로 하였다. 연구 결과 사회복지사들이 받는 컴페션이 긍정적 감정과 조직 동일시에 미치는 영향, 그리고 긍정심리자본이 조직 동일시에 미치는 영향이 모두 유의한 것으로 실증되었다. 또한 컴페션과 조직 동일시의 관계에서 긍정적 감정과 긍정심리자본의 이중매개효과 역시 유의한 것으로 실증되었다. 따라서 본 연구는 컴페션과 조직 동일시의 관계에서 긍정적 감정과 긍정심리자본의 이중매개효과를 실증했다는 이론적 시사점이 있다. 향후 연구에서는 표본의 일반화를 표본수집이 이루어져야 할 것이며 긍정적 정체성의 매개효과 검증도 수행되어야 할 것이다.

Keywords

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Fig.1. Research Model

Table 1. Correlation Analysis Result

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Table 2. Path analysis of research model

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Table 3. Indirect effects for the double-mediation effects(positive emotion and positive psychological capital)

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