경영정보학연구 (Information Systems Review)

  • 제21권1호
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  • Pages.1-22
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  • 2019
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  • 2982-6551(pISSN)
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  • 2982-6837(eISSN)
한국경영정보학회 (The Korea Society of Management Information Systems)
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마음챙김이 정보기술 수용의 인지적 요인에 미치는 영향 연구

A Study about Impact of Mindfulness on Perceived Factors of Information Technology Acceptance

  • Hyun Mo Kim (College of General Education, Dong-A University) ;
  • Ying Ying Pang (Business Administration, Kyung-Hee University) ;
  • Joo Seok Park (Business Administration, Kyung-Hee University)
  • 투고 : 2018.11.01
  • 심사 : 2018.12.26
  • 발행 : 2019.02.28
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초록

최근 기업은 마음챙김을 조직 내 여러 분야에서 혁신의 수단으로 활용하고 있으나 기업의 혁신역량 향상이라는 포괄적인 목표에 머무르고 있다. 왜냐하면 마음챙김이 구체적으로 어떠한 분야에, 그리고 어떠한 요인에 영향력을 행사하는지 구체적으로 제시된 사례가 드물기 때문이다. 따라서 본 연구는 마음챙김의 활용 가능성이 있는 여러 분야 중, 정보기술의 이용행태 분야에서 마음챙김이 어떠한 영향력을 행사하는지 확인하고자 하였고, 이를 통해 마음챙김 활용의 가치를 제시하고자 하였다. 본 연구의 목표는 통합기술수용이론을 바탕으로 마음챙김(mindfulness) 요인들이 정보기술 수용의도의 선행요인에 어떠한 조절효과를 갖는지 확인하는 것이다. 가장 먼저 가설에 기반한 설문조사를 실시하여 표본을 수집하였고, 표본 데이터를 바탕으로 집중타당도 및 판별타당도를 확인하였다. 그 후, SEM 분석을 수행하여 9개의 가설을 검정하였다. 통합기술수용이론에서 제시된 기대성과, 노력기대, 사회적 영향은 이용의도에 긍정적인 영향을 미치는 것으로 나타났으며, 촉진활동은 이용행위에 긍정적인 영향을 미치는 것으로 나타났다. 마음챙김 요인들의 조절효과를 살펴보면, 대체기술자각 요인은 성과기대가 수용의도에 미치는 영향을 증가시켰으며, 기술탐색추구성향 요인은 노력기대가 이용의도에 미치는 영향을 증가시키는 것으로 나타났다. 그리고 기술몰입 요인은 촉진조건이 이용행위에 미치는 영향을 증가시키는 것으로 나타났다. 반면, 자기상황자각 요인은 사회적 영향이 이용의도에 미치는 영향을 감소시키는 것으로 나타났다. 본 연구는 실증분석 결과를 바탕으로 정보기술 수용의 학술적, 실무적 시사점을 제시한다.

Mindfulness is the process of actively noticing new things. Today, companies have introduced and run mindfulness programs because the mindfulness has possible applications of productivity and innovation in corporation. However, role of mindfulness has not been clearly investigated in behavior research of Information System. The purpose of this study is to confirm the effects of mindfulness on technology acceptance process. Based on UTAUT Model, we examined how mindfulness in technology acceptance process moderate antecedent factors of acceptance intentions and use behavior. For empirical research, we conducted a survey on acceptance of smart watch of internet of things for employees of companies applying the mindfulness programs. then, we analyzed survey sample in empirical methodologies. Based on the empirical analysis, cognizance of alternative technologies in mindfulness factors increased the impact of performance expectancy on acceptance intention. Novelty seeking in mindfulness factors increased the impact of effort expectancy on acceptance intention. Awareness of local context in mindfulness factors decreased the impact of social influence on acceptance intention. engagement with technology in mindfulness factors increased the impact of facilitating conditions on use behavior. This study suggests academic implications and practical implications based on the results of the research. The implications will help to support and extend the theory of technology acceptance model while providing practical insights for IT acceptance by suggesting ways to utilize mindfulness in corporation.

키워드

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