Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Study on the Influence of the Government's Innovation Promotion Policy on the Innovation Performance of the Service Industry

정부의 혁신 촉진 정책이 서비스 산업의 기술 혁신 성과에 미치는 영향에 관한 연구

  • Woo, Jihwan (Graduate School of Management of Technology, Korea University) ;
  • Kim, YoungJun (Graduate School of Management of Technology, Korea University)
  • 우지환 (고려대학교 기술경영대학원) ;
  • 김영준 (고려대학교 기술경영대학원)
  • Received : 2018.10.08
  • Accepted : 2019.02.01
  • Published : 2019.02.28
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Abstract

This paper analyzes the effects of government support systems, regulation, and innovation promotion policy on technological innovation performance of companies in the service industry using 4,000 Korean service industry companies. Multiple and hierarchical multiple regression analysis were used to analyze the correlation between the individual factors and process innovation and product innovation. Government support, regulation and technology innovation in the service industry were tested. In addition, government innovation promotion policy includes government support and regulation and the technological innovation performance of service firms. As a result, the government support system affects both the process innovation and the product innovation performance in the service industry, but affects only the process innovation performance in the case of regulation. Innovation promotion policy was found to regulate the relationship between government support systems and regulation and innovation performance of the service industry. Therefore, these findings provide strategic implications for the management of enterprises in relation to government support systems and innovation policy. It is necessary to reorganize regulations that are outdated to improve the effect of innovation policies on innovation performance.

본 최근, 4차 산업혁명 시대에 접어들면서, 서비스 산업의 기술 혁신에 대한 관심이 늘어나고 있다. 이러한 시대적 흐름에서, 본 논문에서는 현재 정부의 지원 제도, 규제, 혁신 촉진 정책이 서비스 산업에 속한 기업들의 기술 혁신 성과에 미치는 영향을 4,000개의 대한민국 서비스 산업 기업들을 대상으로 실증적으로 분석하였다. 다중 회귀 분석과 위계적 회기분석을 적용하여 개별 요소 간의 상관관계를 분석하였고, 이를 이용해서, 정부의 지원과 규제와 서비스 산업의 기술 혁신의 두 축인 공정 혁신 및 제품 혁신에 대한 영향력을 검정하였다. 또한, 정부의 혁신 정책이 정부의 지원 및 규제와 서비스 기업의 기술 혁신 성과를 조절하고 있음을 살펴보았다. 그 결과, 정부의 지원 제도는 서비스 산업의 공정 혁신 및 제품 혁신 성과 모두에 영향을 미치지만, 규제의 경우에는 공정 혁신 성과에만 영향을 미치는 것으로 파악하였다. 그리고 혁신 정책은 정부의 지원 제도 및 규제와 서비스 산업의 혁신 성과의 관계를 조절하는 것으로 평가되었다. 따라서 이러한 연구 결과는 기업의 경영층에게 정부의 지원 제도와 혁신 정책을 정확히 파악해서 이를 활용하도록 전략적인 시사점을 제공한다. 또한, 정부가 서비스 산업의 기술 혁신을 촉진하기 위해서는, 혁신 정책의 기술 혁신 성과에 대한 조절 효과를 높이기 위해서, 시대에 맞지 않는 규제들을 다시 정비하고, 기업의 규모나, 서비스 내용의 특성 등에 맞는 세분화된 정책을 만들어야 하는 정책적인 시사점을 제공한다.

Keywords

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Fig. 1. Research Model

Table 1. Government Support Program

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Table 2. Types and contents of government regulation

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Table 3. Exploratory Factor Analysis of Government Support System

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Table 4. Exploratory Factor Analysis of Government Regulations

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Table 5. Exploratory Factor Analysis of Innovation Promotion Policy

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Table 6. Exploratory Factor Analysis of Innovation Performance

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Table 7. Correlation Analysis

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Table 8. The Impact of Government Policy on Product Innovation

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Table 9. The Impact of Government Policy on Process Innovation

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Table 10. The Moderating Effect of Innovation Promotion Policy on the Relationship between Government Policy and Product Innovation

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Table 11. The Moderating Effect of Innovation Promotion Policy on the Relationship between Government Policy and Process Innovation

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