Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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Improving Certification System by Analyzing Audit Result of the Defense Quality Management System

국방품질경영시스템 인증 심사결과 분석을 통한 인증제도 개선 방안

  • Kim, Younghyun (Quality Management Bureau, Defense Agency for Technology and Quality) ;
  • Lee, Jongchan (Quality Management Bureau, Defense Agency for Technology and Quality) ;
  • Choi, Jaeho (Quality Management Bureau, Defense Agency for Technology and Quality) ;
  • Byun, Jai-Hyun (Department of Industrial and Systems Engineering, Gyeongsang National University)
  • 김영현 (국방기술품질원 품질경영본부) ;
  • 이종찬 (국방기술품질원 품질경영본부) ;
  • 최재호 (국방기술품질원 품질경영본부) ;
  • 변재현 (경상대학교 산업시스템공학부)
  • Received : 2018.08.13
  • Accepted : 2018.09.13
  • Published : 2018.09.30
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Abstract

Purpose: This article aims 1) to propose improvement directions of the certification by recognizing the quality management practices based on the analysis of the audit results of the military contractors and 2) to suggest some ideas on quality audit planning preparation to help the government quality assurance representatives. Methods: Based on the nonconformity report of the defense quality management system (DQMS) requirements, frequently occurring requirement components are found and summarized. Three hypothesis testings are executed to check whether the maturity levels of the quality management systems are influenced by the company size, weapon tye, and company type, regarding the nonconformity frequency as dependent variable. Results: Nonconformity occurs most frequently in the order of product realization, measurement analysis and improvement, management responsibility, resource management, and quality management system. Nonconformity reduces when the company size increases, for the guided weapons, and in the defense companies. Conclusion: Since small-sized companies are inferior to larger companies with respect to the DQMS maturity level, more support should be provided to these small-sized companies which produce military supplies.

Keywords

References

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