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Influences of the Workplace Bullying and Social Support on Turnover Intension of Nurse

간호사의 직장 내 집단약자 괴롭힘, 사회적 지지가 이직의도에 미치는 영향

  • Park, Mi-Sook (Department of Nursing, Korea National University of Transportation) ;
  • Oh, Chung-Uk (Department of Nursing, Kang-Won National University) ;
  • Han, Hye-Sook (Department of Nursing, Korea National University of Transportation)
  • 박미숙 (한국교통대학교 간호학과) ;
  • 오청욱 (강원대학교 간호학과) ;
  • 한혜숙 (한국교통대학교 간호학과)
  • Received : 2018.06.04
  • Accepted : 2018.09.07
  • Published : 2018.09.30
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Abstract

This study was conducted to investigate the effects of workplace bullying and social support on turnover intention of nurses. The data included 133 nurses who worked in general hospitals in Chungchungbukdo. Data were collected from 1 November, 2016 to 25 December using self-report, structured questionnaires. Collected data were analyzed by ANOVA, t-test, Pearson correlation coefficient and multiple regression using SPSS 20.0. The results showed that the effects of workplace bullying and social support on turnover intention averaged 1.46 (out of 4), 3.55 (out of 5) and 3.30 (out of 5). Additionally, there was a significant positive correlation between workplace bullying and turnover intention (r=0.218, p=0.012) and negative correlations between social support and turnover intention (r=-0.363, p<0.001). Multiple regression analysis revealed that the predictors of turnover intension were education (${\beta}=-0.268$, p<0.009), total clinical experience (${\beta}=0.706$, p<0.001), and workplace bullying (${\beta}=0.183$, p<0.036). Based on these results, it is necessary to recognize the importance of workplace bullying and develop and adapt programs to reduce workplace bullying in order to decrease turnover intention among nurses.

본 연구는 종합병원에 근무하는 간호사를 대상으로 직장 내 집단약자 괴롭힘, 사회적 지지가 이직의도에 미치는 영향을 확인하는데 목적이 있다. 자료 수집은 충청북도의 종합병원에서 간호사 133명을 대상으로 하였다. 자료는 2016년 11월 1일부터 12월 25일까지 자가 보고식의 구조화된 설문지로 수집하였다. 수집된 자료는 SPSS WIN 20.0을 이용하여 ANOVA, t-test, Pearson' correlation coefficients, multiple regression으로 분석하였다. 연구결과, 간호사의 직장 내 집단약자 괴롭힘은 1.46점(4점 만점), 사회적 지지는 3.55점(5점 만점), 이직의도는 3.30점(5점 만점)이었다. 상관관계에서 이직의도와 직장 내 집단약자 괴롭힘(r=.218, p=.012)은 유의한 양의 상관관계가 있었지만, 이직의도와 사회적 지지(r=-.363, p<.001)는 유의한 음의 상관관계가 있었다. 또한 이직의도에 영향을 미치는 요인은 교육(${\beta}=.-.268$, p<.009), 임상경력(${\beta}=.706$, p<.001), 직장 내 집단약자 괴롭힘(${\beta}=.183$, p<.036)으로 나타났다. 본 연구 결과를 토대로, 간호사의 이직의도를 감소시키기 위해서, 직장 내 집단약자 괴롭힘의 중요성을 인지하고, 직장 내 집단약자 괴롭힘을 감소시킬 수 있는 프로그램을 개발 및 적용할 필요가 있다.

Keywords

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