한국콘텐츠학회논문지 (The Journal of the Korea Contents Association)

  • 제18권9호
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  • Pages.555-568
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  • 2018
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  • 1598-4877(pISSN)
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  • 2508-6723(eISSN)
한국콘텐츠학회 (The Korea Contents Association)
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소비자의 독립성이 합의된 주장 광고 태도 및 구매의도에 미치는 영향

The Influence of Consumer Independence on Attitudes and Purchase Intention Towards Advertisements that Depict Consensus Claims

  • 투고 : 2018.04.27
  • 심사 : 2018.06.16
  • 발행 : 2018.09.28
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초록

본 연구는 개인 수준의 문화적 성향과 자기해석수준을 활용한 소비자 특성에 대한 기존의 연구들을 발전시키고 확장한 연구이다. 현재 한국의 경제 사회적으로 개인의 독립적인 성향이 점차 강해지고 있는 추세에 따라 개인의 문화적 수준에서 소비자의 독립적인 성향에 초점을 맞춰 연구를 진행하였다. 이에 본 연구에서는 다수의 사람들이 선택하는 제품이라고 주장하는 합의된 주장이 묘사된 광고에 대해 독립적인 성향의 소비자들의 태도 및 제품의 구매의도에 미치는 영향을 알아보고자 하였다. 기존의 선행 연구와 문헌을 바탕으로 소비자의 독립적인 성향이 강할수록 합의된 주장이 제시된 광고의 제품에 대한 태도가 더 부정적이며, 제품을 구매할 의도 또한 낮을 것이라는 것과 독립적인 소비자의 성향과 합의된 주장이 묘사된 광고 사이에서 제품과 소비자와의 적합성이 매개효과를 미칠 것이라는 가설을 증명하기 위해 두 번의 실험을 진행하였다. 본 연구는 개인 수준의 문화적 성향을 바탕으로 기존의 연구에서 이론적으로 주장해왔던 내용의 연구를 실제적으로 증명해냈다는 점에서 학문적 의의가 있다. 또한 연구의 결과를 바탕으로 해당 소비자들에게 차별적인 마케팅 활동을 실시할 필요가 있음을 도출하고, 소비자를 좀 더 세분화하여 접근할 수 있는 방향을 제공했다는 점에서 마케팅적 시사점을 제공할 수 있다.

This study has expanded the existing studies on the characteristics of consumers using the personal level of cultural dimensions and self-construal. As Korean are becoming more individualistic and independent, we have focused on consumer independence in self-construal. The purpose of this study was to investigate the effects of consumer independence on consumers' attitudes and purchase intention toward consensus claim in ads. We hypothesized that individuals with higher in independence are more likely to show negative attitudes and the purchase intention towards the ads focused on consensus claim. Two experiments revealed that consumers higher in independence, depicting consensus claim in ads reduces consumers' attitudes and purchase intention. Based on the results, we suggest that for individuals higher in independence, consensus claims in product advertisement are less effective advertising strategy which ultimately lower consumers' purchase intentions. Important theoretical and practical implications are discussed.

키워드

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