Journal of the Korea Institute of Information and Communication Engineering (한국정보통신학회논문지)

The Korea Institute of Information and Commucation Engineering (한국정보통신학회)
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The Role of ICT Enabling Diversity Management in Organization through e-HRM

조직 내 다양성 관리를 위한 ICT의 역할: e-HRM을 중심으로

  • Kim, Moonjoo (Ewha School of Business, Ewha Womans University)
  • Received : 2018.04.10
  • Accepted : 2018.06.07
  • Published : 2018.09.30
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Abstract

As a countermeasure to the increasing workforce diversity worldwide, this study addresses the need for an ICT (information communication technology) based diversity management function and identifies the role of e-HRM (electronic-human resource management), which enables this function. ICT has essential for the survival and growth of a company. And it is strategically crucial to recruit and manage a workforce efficiently that comprises individuals not only with diverse demographic backgrounds in terms of gender, race, and age, but also with diverse personal history in terms of educational background, functional background, and the number of years working at a previous job, because these are directly related to organizational performance. Based on the fact that only the organizations that utilize ICT adequately in managing diversity can gain a competitive advantage, this paper discusses the implications of ICT-based diversity management for organizations and managers.

본 연구는 전세계적으로 증가하고 있는 조직 내 다양성에 대응할 수 있는 정보통신기술기반 다양성 관리 기능의 필요성을 제시하고 이를 가능하게 하는 전자인적자원관리의 역할에 대해 규명하고 있다. 성별, 인종, 연령과 같은 인구통계적 속성 뿐 아니라 교육적 배경, 기능적 배경, 근속년수 등 다양한 속성을 가진 인력을 채용하고 효율적으로 관리하는 것은 조직성과와 직결되는 문제라는 점에서 전략적으로도 매우 중요하다. 다양성 관리에 있어 정보통신기술을 제대로 활용하는 조직만이 비교우위를 얻을 수 있다는 점에서 정보통신기술을 활용한 다양성 관리가 조직과 관리자에게 주는 함의점에 대해 논의하였다.

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