Journal of the Korea Safety Management & Science (대한안전경영과학회지)

Korea Safety Management & Science (대한안전경영과학회)
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The Effect of Utilization of Enterprise SNS on Communication and Work Performances

기업용 SNS 활용이 커뮤니케이션과 업무성과에 미치는 영향

  • Jang, Gil-Sang (Department of Management Information Systems, University of Ulsan)
  • 장길상 (울산대학교 경영정보학과)
  • Received : 2017.02.15
  • Accepted : 2017.03.29
  • Published : 2018.06.30
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Abstract

This study empirically verified the effect of enterprise SNS usage on communication and work performance and the effect of communication on work performance for corporate employees. To accomplish the purpose of this study, we proposed a research model, set up research hypotheses, and verified the hypotheses based on previous studies. For this study, we surveyed the employees of manufacturing companies located at Ulsan city. The results of this study are summarized as follows. First, the use of enterprise SNS has a significant effect on communication. Second, communication has a significant effect on work performance. Third, the use of enterprise SNS has a significant effect on work performance. Through the results of this study, it can be confirmed that the introduction and utilization of enterprise SNS suitable for enterprises leads to the satisfaction of employees' communication and improvement of the work performance.

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