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Effect on the Internal Organizational Culture Attributes Job Performance and Job Satisfaction in Hospital

병원 내부조직문화속성이 직무수행능력 및 직무만족에 미치는 영향

  • 강천국 (차의과학대학교 분당차병원)
  • Received : 2018.03.28
  • Accepted : 2018.06.01
  • Published : 2018.06.30

Abstract

The purpose of this study was to analyze the effects of internal organizational culture attributes on job performance and job satisfaction. Data collection was conducted from December 8, 2014 to December 20, 2014 through a self-enforced questionnaire at 500 general hospitals in Gyeonggi-do. First, the organizational cultural attributes of hospitals had a statistically significant effect on job performance. Second, organizational cultural attributes had a statistically significant effect on job satisfaction. Third, job performance had a statistically significant effect on job satisfaction. For communication, organizational development and the future of the organization as well as organizational attributes and systems of the organization were shown to increase job performance and job satisfaction, communication with seniors and colleagues, roles, and responsibilities between departments. Organizational culture had more organizational attributes than individual ones, which affects the work and behavior of the organization members. Therefore, in order to survive competition, hospitals require accurate diagnosis of hospital organization culture, maximize effectiveness of organization culture, and a desirable hospital culture. In addition, management should provide employees with a clear mid- to long-term vision to ensure that the objectives of the hospital and the goals they pursue are consistent.

본 연구는 내부조직문화속성이 직무수행능력 및 직무만족에 미치는 영향을 분석하기 위한 목적이다. 자료수집은 경기도 일개 종합병원 500명을 대상으로 2014년 12월 8일부터 12월 20일까지 무기명 자기기입식 설문지를 통해 이루어졌다. 본 연구의 결과는 첫째, 병원 내부조직문화속성이 직무수행능력에 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 둘째, 직무만족도 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 셋째, 직무수행능력이 직무만족에 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 조직의 커뮤니케이션, 조직발전 및 미래상과 조직속성 및 체계가 높아지면 직무수행능력과 직무만족이 상승하는 것으로 나타났기 때문에 상급자 및 동료와 의사소통, 부서간 역할과 책임을 명확하게 해야 한다. 조직문화는 개인적인 것 보다 조직의 속성을 지니고 있기 때문에 조직구성원들의 업무와 행동에 영향을 미치게 된다. 따라서, 병원이 경쟁에서 살아남기 위해 병원조직문화를 정확하게 진단해야 하고, 조직문화의 유효성을 극대화하여 바람직한 병원문화로 정착시켜야 할 것이다. 또한, 경영진에서는 병원의 목표와 직원이 추구하는 목표가 일치하도록 명확한 중장기 비전을 직원들에게 구체적으로 방안을 제시하여야 할 것이다.

Keywords

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