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북한이탈주민의 한국의료서비스 신뢰에 대한 결정요인

Determinants of North Korean Refugees' Trust in South Korea Health Service

  • 엄태림 (연세대학교 대학원 보건행정학과) ;
  • 민하주 (연세대학교 대학원 보건행정학과) ;
  • 이태호 (연세대학교 대학원 보건행정학과) ;
  • 이은주 (국민건강보험공단) ;
  • 진기남 (연세대학교 보건과학대학 보건행정학과)
  • Um, Tae-Rim (Department of Health Administration, Yonsei University Graduate School) ;
  • Min, Ha-Ju (Department of Health Administration, Yonsei University Graduate School) ;
  • Lee, Tae-Ho (Department of Health Administration, Yonsei University Graduate School) ;
  • Lee, Eun-Joo (National Health Insurance Service) ;
  • Jin, Ki-Nam (Department of Health Administration, Yonsei University College of Health Science)
  • 투고 : 2017.12.08
  • 심사 : 2018.01.26
  • 발행 : 2018.03.31

초록

Background: The purpose of this study was to investigate the determinants of North Korean refugees' trust in South Korea health service. Methods: This study surveyed 168 North Korean refugees aged 19 and over living in Seoul, Gyeonggi, Incheon, and Gangwon. The collected data were analyzed by frequency analysis, t-test, analysis of variance, and hierarchical regression analysis to analyze the effect on the trust of refugees. Results: The difference analysis showed statistically significant difference according to duration of residence and employment status. The determinants of North Korean refugees' trust in South Korea health services were duration of residence, basic communication skills, health communication skills, and experience of health service. Conclusion: In order to increase the trust of North Korean defectors in South Korea medical services, it is necessary to resolve communication problems and improve the satisfaction of health services. For this, the interpreter service should be activated. And specific education should be given to the North Korean refugees about the health care system and the utilization methods of health service in Korea.

키워드

참고문헌

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