참고문헌
- Avery, J., Steenburgh, T. J., Deighton, J., & Caravella, M. (2012). Adding bricks to clicks: Predicting the patterns of cross-channel elasticities over time. Journal of Marketing, 76(3), 96-111. DOI: 10.1509/jm.09.0081
- Bitner, M. J. (1992). Servicescapes: The impact of physical surroundings on customers and employees. The Journal of Marketing, 57-71. DOI: 10.2307/1252042
- Blazquez, M. (2014). Fashion shopping in multichannel retail: The role of technology in enhancing the customer experience. International Journal of Electronic Commerce, 18(4), 97-116. DOI: 10.2753/JEC1086-4415180404
- Bradley, M. M., & Lang, P. J. (1994). Measuring emotion: the self-assessment manikin and the semantic differential. Journal of Behavior Therapy and Experimental Psychiatry, 25(1), 49-59. DOI: 10.1016/0005-7916(94)90063-9
- Bradley, M. M., Miccoli, L., Escrig, M. A., & Lang, P. J. (2008). The pupil as a measure of emotional arousal and autonomic activation. Psychophysiology, 45(4), 602-607. DOI: 10.1111/j.1469-8986.2008.00654.x
- Brady, M., Fellenz, M. R., & Brookes, R. (2008). Researching the role of information and communications technology (ICT) in contemporary marketing practices. Journal of Business & Industrial Marketing, 23(2), 108-114. DOI: 10.1108/08858620810850227
- Cacioppo, J. T., & Tassinary, L. G. (Eds.). (1990). Principles of psychophysiology: Physical, social, and inferential elements. New York, NY: Cambridge University Press.
- Cao, L. (2014). Business model transformation in moving to a cross-channel retail strategy: A case study. International Journal of Electronic Commerce, 18(4), 69-96. DOI: 10.2753/JEC1086-4415180403
- Chang, M. K., & Cheung, W. (2001). Determinants of the intention to use Internet/WWW at work: a confirmatory study. Information & Management, 39(1), 1-14. DOI: 10.1016/S0378-7206(01)00075-1
- Cho, C. H., & as-, U. O. T. A. A. I. A. (2004). Why do people avoid advertising on the internet? Journal of Advertising, 33(4), 89-97. DOI: 10.1080/00913367.2004.10639175
- Cho, Y. J., Yang, S. Z., Kim, E. Y., & Choo, H. J. (2006). Cross-cultural studies in fashion marketing discipline. Journal of the Korean Society of Clothing and Textiles, 30(8), 1312-1322.
- Cox, D., & Cox, A. D. (2002). Beyond first impressions: The effects of repeated exposure on consumer liking of visually complex and simple product designs. Journal of the Academy of Marketing Science, 30(2), 119-130. DOI: 10.1177/03079459994371
- De Nisco, A., & Warnaby, G. (2014). Urban design and tenant variety influences on consumers' emotions and approach behavior. Journal of Business Research, 67(2), 211-217. DOI: 10.1016/j.jbusres.2012.10.002
- Dellacherie, D., Roy, M., Hugueville, L., Peretz, I., & Samson, S. (2011). The effect of musical experience on emotional self-reports and psychophysiological responses to dissonance. Psychophysiology, 48(3), 337-349. DOI: 10.1111/j.1469-8986.2010.01075.x
- Donovan, R. J., & Rossiter, J. R. (1982). Store atmosphere: An environmental psychology approach. Journal of Retailing, 58(1), 34-57.
- Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2003). Empirical testing of a model of online store atmospherics and shopper responses. Psychology & Marketing, 20(2), 139-150. DOI: 10.1002/mar.10064
- Floh, A., & Madlberger, M. (2013). The role of atmospheric cues in online impulse-buying behavior. Electronic Commerce Research and Applications, 12(6), 425-439. DOI: 10.1016/j.elerap.2013.06.001
- Foxall, G., & Greenley, G. (1998). The affective structure of consumer situations. Environment and behavior, 30(6), 781-798. DOI: 10.1177/001391659803000603
- Greenland, S. J., & McGoldrick, P. J. (1994). Atmospherics, attitudes and behaviour: modelling the impact of designed space. The International Review of Retail, Distribution and Consumer Research, 4(1), 1-16. DOI: 10.1080/09593969400000001
- Greenwald, M., Cook, E. & Lang, P. J. (1989). Affective judgement and psychophysiological response: Dimensional covariation in the evaluation of pictorial stimuli. Journal of Psychophysiology, 3, 51-64.
- Grewal, D., Krishnan, R., Baker, J., & Borin, N. (1998). The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions. Journal of Retailing, 74(3), 331-352. DOI: 10.1016/S0022-4359(99)80099-2
- Ha, Y., & Lennon, S. J. (2010). Online visual merchandising (VMD) cues and consumer pleasure and arousal: Purchasing versus browsing situation. Psychology & Marketing, 27(2), 141-165. DOI: 10.1002/mar.20324
- Handayani, T. A., & Hudrasyah, H. (2015). Comparative analysis of skippable and non-skippable pre-roll advertising on YouTube in Bandung. Journal of Business and Management, 4(6), 694-701.
- Heitz-Spahn, S. (2013). Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories. Journal of Retailing and Consumer Services, 20(6), 570-578. DOI: 10.1016/j.jretconser.2013.07.006
- Hsiu-Feng, W. (2014). Picture perfect: Girls' and boys' preferences towards visual complexity in children's websites. Computers in Human Behavior, 31, 551-557. DOI: 10.1016/j.chb.2013.05.033
- Huang, M. H. (2003). Modeling virtual exploratory and shopping dynamics: an environmental psychology approach. Information & Management, 41(1), 39-47. DOI: 10.1016/S0378-7206(03)00024-7
- Huang, P., Lurie, N. H., & Mitra, S. (2009). Searching for experience on the web: An empirical examination of consumer behavior for search and experience goods. Journal of Marketing, 73(2), 55-69. DOI: 10.1509/jmkg.73.2.55
- Hyllegard, K. H., Ogle, J. P., Yan, R. N., & Kissell, K. (2016). Consumer response to exterior atmospherics at a university-feature merchandise store. Fashion and Textiles, 3(1), 4. DOI: 10.1186/s40691-016-0056-y
- Jeong, S. W., Fiore, A. M., Niehm, L. S., & Lorenz, F. O. (2009). The role of experiential value in online shopping: The impacts of product presentation on consumer responses towards an apparel web site. Internet Research, 19(1), 105-124. DOI: 10.1108/10662240910927858
- Jin, B., & Sternquist, B. (2003). The influence of retail environment on price perceptions: An exploratory study of US and Korean students. International Marketing Review, 20(6), 643-660. DOI: 10.1108/02651330310505231
- Jung, Y. J., & Kim, J. (2016). Facebook marketing for fashion apparel brands: Effect of other consumers' postings and type of brand comment on brand trust and purchase intention. Journal of Global Fashion Marketing, 7(3), 196-210. DOI: 10.1080/20932685.2016.1162665
- Kacen, J. J., & Lee, J. A. (2002). The influence of culture on consumer impulsive buying behavior. Journal of Consumer Psychology, 12(2), 163-176. DOI: 10.1207/S15327663JCP1202_08
- Kaltcheva, V. D., & Weitz, B. A. (2006). When should a retailer create an exciting store environment? Journal of Marketing, 70(1), 107-118. DOI: 10.1509/jmkg.2006.70.1.107
- Kawaf, F., & Tagg, S. (2012). Online shopping environments in fashion shopping: An SOR based review. The Marketing Review, 12(2), 161-180. DOI: 10.1362/146934712X13366562572476
- Kotler, P. (1973). Atmospherics as a marketing tool. Journal of Retailing, 49(4), 48-64.
- Kushwaha, T. L., & Shankar, V. (2008). Single channel vs. multichannel retail customers: Correlates and consequences (Working Paper). College Station: Texas A&M University.
- Lang, A. (2014). What can the heart tell us about thinking?. In A. Lang. Editor (Eds.), Measuring psychological responses to media messages (99-111). New York and London: Routledge.
- Lee, J., Ham, C. D., & Kim, M. (2013). Why people pass along online video advertising: From the perspectives of the interpersonal communication motives scale and the theory of reasoned action. Journal of Interactive Advertising, 13(1), 1-13. DOI: 10.1080/15252019.2013.768048
- Li, J., Konus, U., Langerak, F., & Weggeman, M. C. (2017). Customer channel migration and firm choice: The effects of cross-channel competition. International Journal of Electronic Commerce, 21(1), 8-42. DOI: 10.1080/10864415.2016.1204186
- Liu, Q., Huang, S., & Zhang, L. (2016). The influence of information cascades on online purchase behaviors of search and experience products. Electronic Commerce Research, 16(4), 553-580. DOI: 10.1007/s10660-016-9220-0
- Lunardo, R., & Mbengue, A. (2013). When atmospherics lead to inferences of manipulative intent: Its effects on trust and attitude. Journal of Business Research, 66(7), 823-830. DOI: 10.1016/j.jbusres.2011.06.007
- Mahajan, V., Srinivasan, R., & Wind, J. (2002). The dot com retail failures of 2000: Were there any winners? Journal of the Academy of Marketing Science, 30(4), 474-486. DOI: 10.1177/009207002236919
- Martinez-Fiestas, M., del Jesus, M. I. V., Sanchez-Fernandez, J., & Montoro-Rios, F. J. (2015). A Psychophysiological Approach For Measuring Response to Messaging: How Consumers Emotionally Process Green Advertising. Journal of Advertising Research, 55(2), 192-205. DOI: 10.2501/JAR-55-2-192-205
- Mehrabian, A., & Russell, J. A. (1974a). An approach to environmental psychology. Cambridge, MA: The MIT Press.
- Mehrabian, A., & Russell, J. A. (1974b). The basic emotional impact of environments. Perceptual and Motor Skills, 38(1), 283-301. DOI: 10.2466/pms.1974.38.1.283
- Mella, N., Conty, L., & Pouthas, V. (2011). The role of physiological arousal in time perception: Psychophysiological evidence from an emotion regulation paradigm. Brain and Cognition, 75(2), 182-187. DOI: 10.1016/j.bandc.2010.11.012
- Menon, S., & Kahn, B. (2002). Cross-category effects of induced arousal and pleasure on the Internet shopping experience. Journal of Retailing, 78(1), 31-40. DOI: 10.1016/S0022-4359(01)00064-1
- Mollen, A., & Wilson, H. (2010). Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives. Journal of Business Research, 63(9), 919-925. DOI: 10.1016/j.jbusres.2009.05.014
- Orth, U. R., & Wirtz, J. (2014). Consumer processing of interior service environments: The interplay among visual complexity, processing fluency, and attractiveness. Journal of Service Research, 17(3), 296-309. DOI: 10.1177/1094670514529606
- Park, S., Min, K., & Lee, Y. (2014). Waiting in line at a fashion store: Psychological and emotional responses. Fashion and Textiles, 1(1), 21. DOI: 10.1186/s40691-014-0021-6
- Pine, B. J., & Gilmore, J. H. (1999). The experience economy: Work is theatre & every business a stage. Boston, MA: Harvard Business Press.
- Piotrowicz, W., & Cuthbertson, R. (2014). Introduction to the special issue information technology in retail: Toward omnichannel retailing. International Journal of Electronic Commerce, 18(4), 5-16. DOI: 10.2753/JEC1086-4415180400
- Renko, S., & Druzijanic, M. (2014). Perceived usefulness of innovative technology in retailing: Consumers' and retailers' point of view. Journal of Retailing and Consumer Services, 21(5), 836-843. DOI: 10.1016/j.jretconser.2014.02.015
- Ridgway, N. M., Dawson, S. A., & Bloch, P. H. (1989). Pleasure and arousal in the marketplace: Interpersonal differences in approach-avoidance responses. Marketing Letters, 1(2), 139-147. DOI: 10.1007/BF00435297
- Russell, J. A., & Pratt, G. (1980). A description of the affective quality attributed to environments. Journal of Personality and Social Psychology, 38(2), 311. DOI: 10.1037/0022-3514.38.2.311
- Salimpoor, V. N., Benovoy, M., Longo, G., Cooperstock, J. R., & Zatorre, R. J. (2009). The rewarding aspects of music listening are related to degree of emotional arousal. PloS one, 4(10), e7487. DOI: 10.1371/journal.pone.0007487
- Shankar, V., Inman, J. J., Mantrala, M., Kelley, E., & Rizley, R. (2011). Innovations in shopper marketing: Current insights and future research issues. Journal of Retailing, 87, S29-S42. DOI: 10.1016/j.jretai.2011.04.007
- Sugiyama, K., & Andree, T. (2010). The Dentsu Way: Secrets of Cross Switch Marketing from the World's Most Innovative Advertising Agency. McGraw Hill Professional.
- Tang, J., Zhang, P., & Wu, P. F. (2015). Categorizing consumer behavioral responses and artifact design features: The case of online advertising. Information Systems Frontiers, 17(3), 513-532. DOI: 10.1007/s10796-014-9508-3
- Wagner, J., Kim, J., & Andre, E. (2005, July). From physiological signals to emotions: Implementing and comparing selected methods for feature extraction and classification. In Multimedia and Expo, 2005. ICME 2005. IEEE International Conference on (pp. 940-943). IEEE. DOI: 10.1109/ICME.2005.1521579
- Wang, R., & Jin, Y. (2010, May). An empirical study on the relationship between the followers' number and influence of microblogging. E-Business and E-Government (ICEE), 2010 International Conference on (pp. 2014-2017). IEEE. DOI: DOI: 10.1109/ICEE.2010.509
- Wang, Y. J., & Minor, M. S. (2008). Validity, reliability, and applicability of psychophysiological techniques in marketing research. Psychology & Marketing, 25(2), 197-232. DOI: 10.1002/mar.20206
- Zhang, Y., & Duan, W. (2012, August). Envelopmentcompetition pattern of e-business platform- Insights from the competition among Taobao, Baidu and Tencent. Business Intelligence and Financial Engineering (BIFE), 2012 Fifth International Conference on (pp. 51-55). IEEE. DOI: 10.1109/BIFE.2012.19