Management & Information Systems Review (경영과정보연구)

Daehan Academy of Management Information Systems (대한경영정보학회)
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A Study on the Effects of Corporate Philanthropic Activities on the intention to pay Price Premium and Continued Purchase Intention

기업의 사회공헌활동이 프리미엄가격 지불의도와 지속적 구매의도에 미치는 영향

  • Kim, Hyun-Gyu (Dept. of Business Administration, Dong-Eui University) ;
  • Jung, Seon-Mi (Dept. of Business Administration, Dong-Eui University)
  • Received : 2018.09.06
  • Accepted : 2018.11.20
  • Published : 2018.12.31
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Abstract

The Purpose of this study was to verify that the corporate social contribution activity(eco-friendly product production, donation activity, volunteer activity, fair trade had a positive influence on the corporate credibility, the intention of price premium and the persistent purchase intention. And also this study examined the differences of corporate credibility and price premium according to consumer's gender. To accomplish the purpose of this paper, I performed literature review which relates to corporate social contribution activity, the corporate credibility, the price premium and the persistent purchase intention, and also performed empirical research. I produced questionnaire which investigates the relation between the factors which influence corporate social contribution activity, the corporate credibility, the price premium and the persistent purchase intention. SPSS 21.0 and Lisrel 8.7 were used to analyze the collected data and to identify the influence relationships. The findings of this paper are as follows: First, the corporate social contribution activity(eco-friendly product production, fair trade) did significant effect on the corporate credibility and the price premium. Second, the intention to pay premium price had affected the intention of persistent purchasing but corporate credibility had affected the intention of persistent purchasing through the intention to pay premium price. Third, the difference in preception of men and woman about the corporate social contribution activity. Among the corporate social contribution activity, women's perception of the relationship between volunteer activity and fair trade on corporate reliability was higher than that of men. Fourth, among the corporate social contribution activity, women's perception of the relationship between volunteer activity and donation activity on the intention of price premium was higher than that of men.

본 연구는 기업의 사회적 책임과 사회공존을 위한 사회공헌활동(친환경제품, 기부, 봉사활동, 공정무역)이 소비자가 지각하는 기업의 신뢰도, 프리미엄가격 지불의도 그리고 지속적 구매의도에 미치는 영향관계를 밝히는 것을 목적으로 하였다. 또한 소비자 성별의 차이가 기업의 사회공헌활동요인에 따른 기업의 신뢰도와 프리미엄가격 지불의도에 영향을 미치는지 검증하고자 하였다. 본 연구를 진행하기 위해 기업의 사회공헌활동, 기업신뢰도, 프리미엄가격 지불의도 그리고 지속적 구매의도와 같은 주요연구변수에 관한 선행연구와 실증조사를 진행하였다. 실증조사는 사회적 기업 제품을 구매한 경험이 있는 소비자를 대상으로 하였다. 설정된 가설을 검증하기 위해 구조방정식을 활용하였다. 가설 검증 결과는 다음과 같다. 첫째, 기업의 사회공헌활동 중 친환경제품과 공정무역은 기업신뢰도와 프리미엄가격 지불의도에 유의한 영향을 미치는 것으로 나타났다. 둘째, 프리미엄가격 지불의도는 지속적 구매의도에 영향을 미치지만 기업신뢰도는 지속적 구매의도에 직접적 영향을 미치지 않고 프리미엄가격 지불의도를 거쳐 지속적 구매의도에 영향을 미치는 것으로 나타났다. 셋째, 기업의 사회공헌활동 가운데 봉사활동과 공정무역이 기업신뢰도에 미치는 영향은 여성이 남성보다 높았다. 봉사활동과 기부는 프리미엄가격 지불의도와의 영향관계에서 남성에 비해 더 높은 것으로 나타났다.

Keywords

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