Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Study on The Factors Influencing the Satisfaction and Effectiveness of Smart Learning in The View of HRD in Company

기업의 HRD 관점에서 스마트러닝의 만족도와 효과에 영향을 미치는 요인에 관한 연구

  • Cho, Jae-Han (The Graduate School of Vocational, Kyonggi University)
  • 조재한 (경기대학교 일반대학원 직업학과)
  • Received : 2018.02.07
  • Accepted : 2018.03.09
  • Published : 2018.03.31
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Abstract

The goal of this study is to propose a new directivity for business training based on an analysis of the learner's satisfaction, the cause of the learning effect and the cause of reenrollment in smart learning courses. The data from 878 learners of 11 companies was analyzed by ANOVA and multiple regression analysis and the following results were obtained. First of all, the satisfaction of studying by smart learning showed various results depending on the motivation, process and contents of studying. According to the results, high rates of satisfaction were observed when the people take an active part in studying, as reflected in the frequency and time of studying. Also, when the learning contents were presented in an animated manner, the satisfaction of the students was increased. Second, the motivation of the students to participate in the smart learning and study process was reflected in the frequency, time and quality of their studies, thus confirming the learning effect. Lastly, the satisfaction and effectiveness of studying by smart learning are the causes of reenrollment. Based on the analysis results, it was concluded that the corporation's support and proper compensation are needed to increase the rate of satisfaction and the effectiveness of smart learning from the corporation's perspective. Also, from the viewpoint of the smart learning system operators, it is necessary to find ways of developing the learning contents.

본 연구는 스마트러닝 활용을 통한 새로운 기업교육의 방향성을 제시하고자 스마트러닝의 학습자만족도와 학습효과에 영향을 미치는 요인과 재수강의도에 영향을 미치는 요인에 대하여 실증분석 하였다. 이를 위하여 11개 기업에서 스마트러닝을 통한 교육이수자 878명의 자료를 이용하여 ANOVA분석과 다중회귀분석을 실시였으며 분석결과를 요약하면 다음과 같다. 첫째, 스마트러닝의 학습만족도는 학습동기와 학습과정, 교육내용에 따라 차이가 있음을 규명하였다. 학습만족도는 자발적 학습동기일수록 높았으며, 학습과정에 있어 학습빈도, 학습시간 등 자기주도 학습과 관련된 요인이 학습만족도를 높이는 것으로 밝혀졌으며, 학습내용이 애니메이션으로 전달될수록 학습 만족도는 높았다. 둘째, 스마트러닝에 있어 학습동기, 학습과정에 있어 자기주도 학습요인인 학습빈도와 학습시간, 교육내용이 학습효과를 높이는 요인임을 규명하였다. 셋째, 스마트러닝을 통한 학습만족도와 학습효과가 재수강의도를 강화시키는 중요한 요인임을 밝히고 있다. 이상의 분석결과를 바탕으로 기업의 HRD관점에서 스마트러닝을 통한 학습만족도와 학습효과를 향상시킬 수 있는 방안으로 기업의 지원과 적절한 보상을 제시하였으며, 스마트러닝 운영자 측면에서 학습콘텐츠 개발방향을 제시하였다.

Keywords

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