DOI QR코드

DOI QR Code

구성원의 지각된 행복감과 혁신행동 간의 관계

The Relationship between Perceived Occupational Well-Being and Innovative Behavior in the Workplace

  • 투고 : 2018.01.15
  • 심사 : 2018.01.29
  • 발행 : 2018.02.28

초록

주요 경영관련 저널에서는 매년 '일하고 싶은 회사(100 best companies to work for)'를 발표해 오고 있다. 여기에 선정된 회사들은 높은 기업성과 뿐만 아니라 다양한 형태의 복지프로그램 제공과 구성원들의 높은 직무만족, 조직몰입, 일-가정 균형 인식, 및 긍정적 정서를 높일 수 있는 프로그램을 제공하는 특징을 갖고 있다. 이는 조직 구성원들은 이러한 프로그램을 통해 직무만족, 조직몰입, 일-가정 균형에서 오는 안정감과 행복감을 느끼며, 이는 삶에 대한 전반적 만족 및 긍정적 정서로 나타나기 때문이다. 최근 기업들은 조직 구성원들의 심리적 안정과 긍정적 사고가 개인 및 조직의 성과를 향상시킨다는 믿음으로 많은 노력을 해오고 있다. 본 연구에서는 구성원이 지각하는 행복감과 혁신행동 간의 관계에서 일-가정 촉진의 조절효과를 검증하였다. 이를 위해 IT, 서비스, 제조업 등 총 11 개 기업의 직원들을 대상으로 설문조사를 실시하여 실증 분석하였다. 분석결과는 다음과 같다. 첫째, 직장 행복감이 혁신행동에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 직장 행복감과 혁신행동 간의 관계에 있어 일-가정 촉진 및 가정-일 촉진의 조절효과가 통계적으로 유의한 결과가 나타났다. 결론 부분에 이 연구의 시사점과 한계점, 그리고 향후 연구 방향을 제시하였다.

Major business journals have been annually announced '100 best companies to work for'. These companies have some characteristics having not only high organization performance but also various benefit programs such as job satisfaction, organization commitment, work-family balance and positive psychology. When people have job satisfaction, organization commitment, and happiness, it will increase the positive psychology of people. Therefore, in this study, we examined the moderating effect of work-family facilitation between occupational well-being and innovative behavior. For the empirical analysis, the survey was executed on employees of 11 companies in IT, Service, and Manufacturing business field. The analysis result is as follows. First, occupational well-being gives positive(+) influence on innovative behavior. Second, the control effect of work-family facilitation in the relationship between occupational well-being and innovative behavior was significant according to statistics. The conclusion states the implications and limitations of this study, and suggests directions on future studies.

키워드

참고문헌

  1. R. Zhang, "The Research on the Relationship between Work Welling and Organizational Citizenship Behavior," Psychology Development, Vol.7, No.2, pp.78-91, 2013.
  2. I. T. Robertson and J. Flint-Taylor, Leadership, psychological well-being and organizational outcomes, In S. Cartwright & C. L. Cooper (Eds.), The Oxford Handbook of Organizational Well-Being Oxford, Oxford University Press, 2009.
  3. Z. L. Peng, H. L. Wang, and F. Guo, "The effect mergent leader plays on group emotion and employee innovative behavior," Studies in Science of Science, Vol.29, No.3, pp.471-480, 2011.
  4. H. Nystrom, Organizational innovation, In M. A. West & J. L. Farr(Eds.) Innovation and creativity at work, pp.143-161, New York: John & Sons Ltd. 1990.
  5. B. M. Staw, R. I. Sutton, and L. H. Pelled, "Employee positive emotion and favorable outcomes at the workplace," Organization Science, Vol.5, pp.51-71, 1994. https://doi.org/10.1287/orsc.5.1.51
  6. J. Zhou and M. George, "When job dissatisfaction leads to creativity: encouraging the expression of voice," Academy of Management Journal, Vol.44, No.4, pp.682-696, 2001.
  7. L. L. Martin and P. Stoner, Mood as input: What we think about how we feel determines how we think. In L. L. Martin & A. Tesser (Eds.), Striving and feeling: Interactions among goals, affect, and self-regulation, pp.279-301, Hillsdale, NJ: Erlbaum, 1996.
  8. Y. Yan, "Effect of Perceived Organizational Support and Proactive Personality on Organizational Commitment of Returned Knowledge Workers, the Mediation Role of Reentry Adjustment," Psychology Development, Vol.5, No.6, pp.555-564, 2012.
  9. Y. J. Miao, "An Overview of Happiness in the Workplace," Economic Management, Vol.9, pp.179-186, 2009.
  10. I. T. Robertson and J. Flint-Taylor, "Leadership, psychological well-being and organizational outcomes," In S. Cartwright & C. L. Cooper (Eds.), The Oxford Handbook of Organizational Well-Being Oxford, Oxford University Press. 2009.
  11. D. D. Feng, C, Q. Lu, and O. L. Siu, "Job Insecurity, Well-Being, and Job Performance," The Role of General Self-Efficacy, Vol.40, No.4, pp.448-455, 2006.
  12. 예지은, 진현, 서의정, 김명진, 류지성, 직장인의 행복에 관한 연구, SERI연구보고서, 2013.
  13. P. B. Warr, "The measurement of well-being and other aspects of mental health," Journal of Occupational Psychology, Vol.63, No.3, pp.193-210, 1990. https://doi.org/10.1111/j.2044-8325.1990.tb00521.x
  14. R. G. Schoreder, A. H. Van de Ven, G. D. Scudder, and D. Polley, Managing innovation and change processes: Findings from the Minnesota innovation research program, 2002.
  15. C. T. Tsai, S. S. Ting, and C. F. Kao, "Need for cognition, brainstorming and individual creativity," Chinese Journal of Psychology, Vol.3, No.2, pp.107-117, 1989.
  16. R. M. Kanter, "When a thousand flowers bloom: structural, collective, and social conditions for innovation in organization," Research in organizational Behavior, Vol.10, No.1, pp.169-211, 1988.
  17. M. A. West and J. L. Farr, "Innovation at Work," In West, M. A. & Farr, J. L.(Eds.), Innovation and Creativity at Work, New York, Wiley, 1990.
  18. S. G. Scott and R. A. Bruce, "Determinants of innovation behavior: A path model of individual innovation in the workplace," Academy of Management Journal, Vol.37, No.3, pp.580-607, 1994.
  19. O. Janssen, "Fairness perceptions as a moderator in the curvilinear relationships between job demands, and job performance and job satisfaction," Academy of Management Journal, Vol.44, No.5, pp.1039-1050, 2000. https://doi.org/10.2307/3069447
  20. A. M. Isen, "Positive affect and decision making," In M. Lewis & J. M. Jones(Eds.), Handbook of Emotions, New York: Guilford Press, pp.417-435, 2000.
  21. M. Csikszentmihalyi, "Living Well: The Psychology of Everyday Life," London: Weidenfeld & Nicholson, 1997.
  22. T. S. Batemans and D. W. Organ, "Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee citizenship," Academy of Management Journal, Vol.26, No.4, pp.587-595, 1983.
  23. S. J. Wayne, L. M. Shore, W. H. Bommer, and L. E. Tetrick, "The Role of Fair Treatment and Rewards in Perceptions of Organizational Support and Leader-member Exchange," Journal of Applied Psychology, Vol.87, pp.590-598, 2004.
  24. J. G. Grzywacz and B. L. Bass, "Work, family, and mental health: Testing different models of work-family fit," Journal of Marriage and Family, Vol.65, No.1, pp.248-262, 2003. https://doi.org/10.1111/j.1741-3737.2003.00248.x
  25. L. Cronbach, "Statistical Tests for Moderator Variables: Flaws in Analysis Recently Proposed," Psychological Bulletin, Vol.102, pp.414-417, 1987. https://doi.org/10.1037/0033-2909.102.3.414