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Proposal of Bus-stop Information Design Guideline Based on User Experience Design -The Case of Seoul Metropolitan City-

사용자 경험 디자인을 기반으로 한 버스정류장 정보 디자인 가이드라인 제안 연구 -서울시를 중심으로-

  • Kim, Tae-Hee (Dept. of Digital Media Design, HongIk University, International Design School for Advanced Studies) ;
  • Kim, Seung-In (Digital Media Design, HongIk University, International Design School for Advanced Studies)
  • 김태희 (홍익대학교 국제디자인전문대학원 디지털미디어디자인전공) ;
  • 김승인 (홍익대학교 국제디자인전문대학원)
  • Received : 2017.11.28
  • Accepted : 2018.01.20
  • Published : 2018.01.28

Abstract

The aim of this study is to propose guidelines for bus-stop information design that is more congested with the advent of U-Shelter, via case studies and focus group interviews. First, the literature research explored the concept of information design and correlation of information design and route map. Second, raising problems and consider improvement plans through case study in korea, overseas. Finally, current information design was evaluated and user's requests were derived through focus group interview. The current information design had problems with lack of priority, information overlaying, and hard recognition. Priority shall be selected by bus route, direction of bus, arrival time, interval, and operating time, and information overlay can be reduced into one. Also visualize the connection and direction between the lines using schematic and two-dimensional lines and shapes for recognition. Through this study, it will be used as a reference material to help improve and develop the bus-stop information design.

본 연구는 지능형 버스정류장 U-Shelter의 등장으로 인해 더욱 혼잡해진 버스 정보 디자인을 사례 연구와 표적 집단면접법을 통해 가이드라인을 제안하는 데 그 목적이 있다. 우선, 문헌 연구를 통해 정보 디자인의 개념과 정보디자인과 노선도의 상관관계에 대해 알아보았으며 국내외 사례 연구를 통하여 문제를 제기, 개선방안을 도출하였다. 마지막으로 표적 집단면접법을 통해 현재 버스정류장의 정보 디자인을 평가하고, 이용자들의 요구와 문제점을 도출하였다. 연구 결과 현재 버스정류장 정보 디자인은 정보의 우선순위 결여, 정보 중첩, 인지성 문제가 있었으며 다음과 같은 가이드라인을 제시하였다. 버스노선, 버스의 방향, 도착시각, 배차 간격, 운행시간 순으로 우선순위를 선정하고 버스 표지판은 하나로 축약, 중복 기재하지 않는다. 또한, 약도 및 2차원 선과 도형을 사용해 노선 간의 연결과 방향을 시각화한다. 본 연구를 통해 앞으로 국내 버스정류장 정보 디자인의 개선과 발전에 도움이 되는 참고 자료로 활용될 것을 기대한다.

Keywords

References

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