Korean Journal of Occupational Health Nursing (한국직업건강간호학회지)

Korean Academic Society of Occupational Health Nursing (한국직업건강간호학회)
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Influence of Resilience and Anger Expression Style on Nursing Work Performance in Emergency Nurses

응급실 간호사의 회복탄력성, 분노표현양식이 간호업무성과에 미치는 영향

  • 장인순 (한국성서대학교 간호학과) ;
  • 이수정 (인제대학교 상계백병원) ;
  • 송아랑 (인제대학교 상계백병원) ;
  • 김영지 (가천대학교 간호학과)
  • Received : 2018.10.22
  • Accepted : 2018.11.30
  • Published : 2018.11.30
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Abstract

Purpose: This study aimed to identify the influence of nurses' resilience and anger expression styles on their nursing work performance in emergency departments. Methods: The study included 107 nurses from 5 hospitals in Seoul and Gyeonggi-do who consented to participate. Data ware collected from March to April 2016. Multiple regression analysis was used to identify factors influencing nurses' performance. Results: Nurses' performance was higher when resilience was high and anger expression was low. The result of the multiple regression indicated that present working years in the emergency room, work satisfaction, anger expression, anger control, and resilience predicted 39.4% (F=7.27, p<.001) of the nursing performance of hospital nurses in emergency departments. The most powerful predictor was resilience (${\beta}=.45$, p<.001), followed by anger-out (${\beta}=-.25$, p=.006). Conclusion: This study showed that the most influential variables of work performance in emergency nurses ware resilience and anger expression. To enhance the nursing performance of hospital nurses in emergency departments, it is necessary to develop and implement mentorship programs that enhance resilience and educational programs that help them manage their anger.

Keywords

Table 1. General Characteristics of Participants

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Table 2. Nursing Work Performance, Resilience and Anger Expression in Participants

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Table 3. Differences in Nursing Work Performance, Resilience and Anger Expression Style according to General Characteristics

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Table 4. Correlation among Nursing Work Performance, Resilience and Anger Expression Style

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Table 5. Influencing Factors on Nursing Work Performance

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