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상인 연령별 영업환경만족도 영향요인에 관한 연구: 종로구 역사문화거리를 중심으로

A Study on the Factors Influencing Satisfaction of Business Environment by Merchant Age: Focusing on the Jongno-gu Historical and Cultural Street

  • 문해주 (한양대학교 도시대학원 도시개발경영학과) ;
  • 이명훈 (한양대학교 도시대학원 도시개발경영학과)
  • Moon, Hae-Ju (Gaduate School of Urban Studies, Hanyang University) ;
  • Lee, Myenog-Hun (Gaduate School of Urban Studies, Hanyang University)
  • 투고 : 2017.09.08
  • 심사 : 2017.10.13
  • 발행 : 2017.10.31

초록

그 동안 서울시 종로구 역사문화거리는 북촌, 서촌, 인사동, 삼청동을 중심으로 전통 및 골목상권에 진입하고 있는 대형유통시설과 대규모 민간 투자로 인하여 월 임대료가 급속도로 상승하였고, 상인은 경제적 부담으로 인하여 영업환경이 점점 악화되고 있다. 이에 상인들의 영업환경을 유지하기 위해 입지적, 경제적, 문화적, 정책적 환경을 개선하여 기존 상권의 문제점을 보완하고, 잠재적 가치를 발굴하여 지역 상권의 역할을 수행할 수 있도록 해야 한다. 본 연구는 종로구 역사문화거리를 중심으로 상인의 연령을 30-40대, 50대, 60대 이상으로 구분하고, 입지적, 경제적, 문화적, 정책적 환경을 고려하여 영업환경만족도 영향요인을 분석하였다. 주요 분석결과를 살펴보면, 30-40대 상인은 타 연령층과 비교하여 교통 접근성, 상권 내 유동인구, 권리금, 월 임대료에 대한 만족도가 높을수록 영업환경만족도가 증가하였다. 50대 상인은 타 연령층과 비교하여 문화단체 및 예술가 활동, 커뮤니티 지원시설 확대, 프랜차이즈 선별적 입지불허에 대한 만족도가 높을수록 영업환경만족도가 높았다. 60대 이상 상인은 타 연령층과 비교하여 보행 접근성, 월 매출액, 상인 공동체, 역사문화보존, 정부의 상권보호에 대한 만족도가 높을수록 영업환경만족도가 높은 것으로 나타났다.

recent times, the monthly rent in the Jongno-gu Historical and Cultural Street in Seoul has rapidly increased, because of the presence of large-scale franchises and the entry of private investment into the traditional and local businesses focusing on Bukchon, Seochon, Insa-dong, and Samcheong-dong. As a result, the business environment for these merchants has worsened, due to the increasing economic burden. In order to maintain the business environment of the merchants, it is necessary to evaluate the potential for establishing a regional commercial area, in order to resolve the problems of the existing commercial areas and to improve the locational, economic, cultural and political environment. This study analyzed the factors influencing the merchants' satisfaction with the business environment as a function of their age, by considering three age groups, viz. 30-49, 50-59, and more than 60, considering the locational, economic, cultural and political environment of the merchants. Among the factors influencing the satisfaction with the business environment, the merchants in their 30s and 40s placed more emphasis on the traffic accessibility, floating population, store premium and monthly rent than the other age groups. Among the factors influencing the satisfaction with the business environment, the merchants in their 50s placed more emphasis on the cultural organization, artist activities, expansion of community support facilities, and banning of franchises in certain locations than the other age groups. Among the factors influencing the satisfaction with the business environment, the merchants over 60 years old placed more emphasis on the walking accessibility, monthly sales, merchant community, preservation of historical and cultural landscape, and commercial protection of the government than the other age groups.

키워드

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