DOI QR코드

DOI QR Code

학부모의 학교급식 모니터링 현황 및 학교급식에 대한 신뢰도

Current Status of Parents' Monitoring of and Level of Trust in School Lunch Programs

  • Hur, Boyoung (Department of Food and Nutrition, Seoul National University) ;
  • Choi, Injoo (Department of Food and Nutrition, Seoul National University) ;
  • Kim, Meeyoung (Wonjong Elementary School) ;
  • Kwon, Jinwook (Korean Educational Development Institute) ;
  • Lee, Jiyoung (Korean Educational Development Institute) ;
  • Yoon, Jihyun (Department of Food and Nutrition, Seoul National University)
  • 투고 : 2017.08.29
  • 심사 : 2017.10.31
  • 발행 : 2017.10.31

초록

Objectives: The purpose of this study was to investigate the current status of parents' monitoring of school lunch programs and to examine the relationship of parents' school lunch monitoring with their level of trust in school lunch programs. Methods: During November 2016, a web survey was conducted with 1,283 parents who had participated in monitoring of school lunch programs. A total of 621 parents completed the questionnaires (48.4% response rate) and the responses from 442 parents were analyzed (34.5% analysis rate) for elementary (n=196) and middle/high school parents (n=246), respectively. Results: Both the elementary and middle/high school parents most wanted to participate in monitoring 1~2 times per month, which was less frequent than their current practice. They showed the highest experience rate in 'food sanitation' area in both the prior training and actual practice of school lunch monitoring. They most responded 'increasing trust in school lunch programs' as a merit and 'lack of parents participating in monitoring' as a problem of school lunch monitoring. The average levels of trust did not differ between elementary and middle/high school parents. Multiple regression analyses showed that elementary school parents' level of satisfaction in the monitored school lunch programs was positively associated with the parents' level of trust in general school lunch programs. Monitoring frequency and parents' age, in addition to level of satisfaction in the monitored school lunch program, were associated with level of trust in general school lunch programs among middle/high school parents. Conclusions: There was room for change in parents' school lunch monitoring programs to meet parents' needs better. Well-managed school lunch monitoring programs contributing to parents' satisfaction with school lunch programs could increase parents' level of trust in school lunch programs.

키워드

참고문헌

  1. Bellisle F. Effects of diet on behaviour and cognition in children. Br J Nutr 2004; 92(2): 227-232. https://doi.org/10.1079/BJN20041171
  2. Kim SA, Lee BH. Relationships between the nutrient intake status, dietary habits, academic stress and academic achievement in the elementary school children in Bucheon-si. Korean J Nutr 2008; 41(8): 786-796.
  3. Ministry of Education and Human Resources. Comprehensive improvement measures of school lunch programs (2007-2011) [internet]. Ministry of Education and Human Resources; 2006 [cited 2017 May 31]. Available from: http://library.moe.go.kr/search/DetailView.ax?sid=9&cid=220821.
  4. USDA. Team Nutrition: parents [internet]. USDA; 2013 [updated 2013 Nov 25; cited 2017 Feb 1]. Available from: https://www.fns.usda.gov/tn/parents/.
  5. MacLellan D, Holland A, Taylor J, McKenna M, Hernarndez K. Implementing school nutrition policy: student and parent perspectives. Can J Diet Pract Res 2010; 71(4): 172-177. https://doi.org/10.3148/71.4.2010.172
  6. Ministry of Education and Human Resources, Korean Educational Development Institute. Guide of school lunch programs monitoring parents. Korean Educational Development Institute; 2017 Mar. Report No. CRM 2017-12.
  7. Kim MH, Yoon KO. The survey of materials receiving and monitoring of parents in primary school food service. Korean J Community Living Sci 2007; 18(2): 313-321.
  8. Lee SI, Kang PY, Jung HY. Parents' perception and satisfaction of school food materials and supplier: performance in Mokpo, Korea. J Korean Soc Food Sci Nutr 2015; 44(11): 1741-1749. https://doi.org/10.3746/jkfn.2015.44.11.1741
  9. Baek MS, Lee YM, Oh YJ. A study on parents' satisfaction with school foodservice by foodservice monitoring participation. J Korean Diet Assoc 2009; 15(3): 253-261.
  10. Kim JE. A study on how the catering service menus made with local food effects of consumer's satisfaction: focused on university students in Jeonju. Korean J Tour Res 2014; 29(5): 337-355.
  11. Cho JH. Effects of service quality on customer's perceived value, customer satisfaction, trust, and behavioral intention in the university cafeteria. J Korea Serv Manag Soc 2015; 16(5): 73-100. https://doi.org/10.15706/jksms.2015.16.5.004
  12. Cho HJ. The effects of transactional characteristics on conflict and financial performance between franchisor and franchisee. J Foodserv Manag Soc Korea 2006; 9(2): 189-210.
  13. Kim WS, Han HS. Determinants of restaurant customers' loyalty intentions: a mediating effect of relationship quality. J Qual Assur Hosp Tour 2008; 9(3): 219-239. https://doi.org/10.1080/15280080802412727
  14. Hynn SS. Predictors of relationship quality and loyalty in the chain restaurant industry. Cornell Hosp Q 2010; 51(2): 251-267. https://doi.org/10.1177/1938965510363264
  15. Kim JS, Choi SH. A study on the effects of brand individuality of specialty coffee shops on brand loyalty. Culin Sci Hosp Res 2011; 17(1): 124-141.
  16. Bowden-Everson JLJ, Dagger TS, Elliott G. Engaging customers for loyalty in the restaurant industry: the role of satisfaction, trust, and delight. J Foodserv Bus Res 2013; 16(1): 52-75. https://doi.org/10.1080/15378020.2013.761025
  17. Lee CH, Yi YJ. Development and application of the publicservice customer satisfaction index (PCSI) model. J Korean Mark Assoc 2012; 27(4): 60-99.
  18. Bae HJ, Bae HJ. Survey on the performance practices and the opinions on school foodservice monitoring by dietitians and students' parents in Ulsan area. J Korean Soc Food Sci Nutr 2009; 38(7): 862-869. https://doi.org/10.3746/jkfn.2009.38.7.862
  19. Bae YM, Song DH, Ahn HS. Perceptions of traditional Korean foods and satisfaction levels toward school foodservice among middle school students and parents of schools serving traditional Korean menus in Gyeonggi province. J Korean Diet Assoc 2011; 17(2): 118-129.

피인용 문헌

  1. Analysis of the CCP Performance and Barriers of School Foodservice Employees in the Incheon Area vol.31, pp.3, 2020, https://doi.org/10.7856/kjcls.2020.31.3.411