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A Study on the Influence of Consumer Type on Consumer Intention to Purchase Eco-friendly Vehicles in the Service Management of Convergence Industry

융복합 산업의 서비스경영에서 소비자 유형이 소비자의 친환경자동차에 대한 구매의도에 미치는 영향에 관한 연구

  • 임기흥 (광주여자대학교 실버케어학과)
  • Received : 2017.09.01
  • Accepted : 2017.10.20
  • Published : 2017.10.28

Abstract

In recent years, the development and market participation of major makers of next-generation eco-friendly vehicles has been accelerating. Consumer interest has also increased. Consumer characteristics, consumption type, characteristics of next-generation eco-friendly vehicles, and government policies on next-the results of this study are as follows. As a result of this study, it was found that the characteristics of consumers (by sex, age, monthly average income), types of consumers (price value pursuit type, individual value pursuit type), There was no significant difference between the consumers, and the purchasing intention was not significantly different by gender, age, and monthly income, but there was a significant difference in purchase intention according to the type of consumer. The positive effects of consumer purchase behavior on brand image, color, design, etc, have positive (+) effect on eco - friendly vehicles. And social environment value seeking type among consumer types are significant in relation to purchase intention. To have three support the government's carbon dioxide (per ton of 5,000 won, per ton of 10,000 won), national or local government vehicle price support directly gasolin tax, disel tax, carbon taxes, such as fuel-related tax relief, etc. was found to have positive effect.

최근 차세대 친환경 자동차에 대한 주요 메이커의 개발 및 시장 참여가 가속화되고 있으며, 소비자의 관심도 높아지고 있는 가운데, 소비자의 특성과 소비 유형 차세대 친환경 자동차의 특성 요인, 그리고 차세대 친환경 자동차에 대한 정부의 정책 조치가 소비자의 구매 행동에 어떤 영향을 미치는지에 대해 국내 서울에 거주하는 소비자를 대상으로 웹 설문조사를 하였다. 본 연구의 결과 소비자의 특성(성별, 연령별, 월평균 소득별)과 소비자의 유형(가격가치 추구형, 개인가치 추구형, 사회환경 가치추구형)과 친환경 자동차 소유여부를 살펴보면 성별, 연령별, 월평균 소득별, 소비자 유형별로 유의한 차이가 없으며 구매의도는 성별, 연령별, 월평균 소득별로 유의한 차이가 없으나 소비자의 유형에 따라 구매의도에 유의한 차이가 있는 것으로 나타났다 또한, 친환경 자동차의 특성요인이 소비자 구매행동에 정(+)의 영향을 미치며 브랜드, 색상, 디자인 등 이미지는 친환경자동차에 정(+)의 영향을 미치는 것으로 나타났다 그리고 친환경자동차에 대한 소비자유형별 정부의 정책지원은 친환경자동차 구매행동에 정의 영향을 미치며 소비자 유형중 사회환경가치 추구형이 구매의도와 유의한 관계에 있으며 사회환경가치 추구형에 있어 정부의 지원정책인 이산화탄소세(톤당 5,000원, 톤당 10,000원), 국가나 지방자치단체의 차량가격직접지원, 가솔린세, 경유세, 탄소세 등 연료관련 세제 경감 등은 정의 효과가 있는 것으로 나타났다.

Keywords

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