Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The moderating effects of the self-efficacy on the relationship between workplace incivility and burnout, turnover intention of early chilhood teachers

유아교사의 직장 내 무례가 소진과 이직의도에 미치는 영향에서 자기효능감의 조절효과 분석

  • Shin, Keonho (Department of Early Childhood Education, Kangnam University)
  • 신건호 (강남대학교 사범대학 유아교육과)
  • Received : 2017.05.02
  • Accepted : 2017.06.20
  • Published : 2017.06.28
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Abstract

The purpose of this study was to investigate the moderating effects of self-efficacy on the relationship between workplace incivility and burnout, turnover intention of early childhood teachers. Data were collected from 565 early childhood teachers on INC, BUN, TUR and SEF which then were analyzed using correlation and multiple regression. The major findings of this study were as follows: First, workplace incivility was positively related to burnout and turnover intention. Second, workplace incivility was negatively related to self-efficacy. Third, self-efficacy was negatively related to burnout and turnover intention. Fourth, self-efficacy had moderational effects on the relationships between workplace incivility and burnout and between workplace incivility and turnover intention. The above findings demonstrate that workplace incivility affects both burnout and turnover intention.of early childhood teachers. Thus, policy to manage incivility in order to lessen burnout and turnovers should be considered. Additionally, programs that enhance self-efficacy should be developed and carried out.

이 연구는 유아교사의 직장 내 무례경험이 소진과 이직의도에 미치는 영향에서 자기 효능감이 조절효과를 알아보고자 하였다. 이를 위해 유아교사 565명을 대상으로 INC, BUN, TUR, 그리고 SEF를 측정하였다. 본 연구의 결과는 다음과 같다. 첫째, 직장 내 무례는 소진과 이직의도에 정적으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 직장 내 무례는 자기효능감에 부적으로 유의한 영향을 미치는 것으로 나타났다. 셋째, 자기효능감은 소진과 이직의도와 부적으로 유의한 영향을 미치는 것으로 나타났다. 넷째, 자기효능감은 무례경험과 소진, 그리고 무례경험과 이직의도의 관계를 조절하는 것으로 나타났다. 본 연구는 직장 내 무례가 유아교사의 소진과 이직의도에 영향을 주는 것으로 나타나 소진과 이직을 줄이기 위해 직장 내 무례를 관리하는 방안이 고려되어야 하며, 또한 이들 간의 관계에서 조절효과를 갖는 자기효능감을 증진하기 위해 다양한 교육 및 상담프로그램의 개발과 시행이 필요하다는 것을 시사한다.

Keywords

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