DOI QR코드

DOI QR Code

조직문화에 대한 진단: 공공기관을 중심으로

Diagnosis of Organizational Culture: Focused on Public Institutions

  • 이향수 (건국대학교 행정복지학부 행정학전공) ;
  • 이성훈 (고려대학교 경제학과)
  • 투고 : 2016.12.03
  • 심사 : 2017.03.20
  • 발행 : 2017.03.28

초록

조직문화는 조직구성원에게 정체성과 동질성 및 행위지침을 제공하고 조직몰입의 촉진과 사회시스템의 안정성을 향상시키는 기능을 수행한다. 그렇다면 어떠한 조직문화가 조직성과에 긍정적인 영향을 미치는가 ? 본 연구에서는 특정 공공기관을 대상으로 조직문화를 창의성, 변화, 협력, 신뢰, 지식공유 등으로 범주화하여 이들에 대한 조직구성원들의 인식정도를 조사하여 조직문화에 대한 진단을 하고자 하였다. 이를 위해 사례기관의 전체 직원들을 대상으로 조직문화에 대한 인식조사 결과를 바탕으로 사례기관의 조직문화는 과연 조직성과에 긍정적인 영향을 미칠 수 있는지를 밝혀내고자 하였다. 본 연구 결과 연구대상이 된 공공기관의 미래지향적이며 협력적인 문화정도는 그리 높지는 않은 것으로 나타났다. 조직의 성과를 제고하기 위해서는 무엇보다도 미래지향적이고 협력적인 문화조성이 필요하다. 이러한 문화를 조성하기 위해서는 조직구성원들간에 끊임없이 지속적으로 의사소통하고 신뢰를 구축하기 위한 여러 가지 노력이 수반되어야 한다. 특히 부하직원들에게 권한을 분산해주고 이양해주며 신뢰해주는 리더십의 노력이 우선적이다. 즉, 관리자들의 노력없이는 미래지향적이고 협력적인 문화를 성공적으로 구축하기가 매우 어렵다.

Organizational culture provides organizational members with identity, homogeneity and behavioral guidance, and promotes organizational commitment and enhances the stability of social systems. What organizational culture positively influences organizational performance? In this study, we tried to categorize organizational culture as creativity, change, cooperation, trust and knowledge sharing for specific public institutions and to diagnose the organizational culture by examining the level of recognition of the organizational members. The purpose of this study is to investigate the effect of organizational culture on organizational culture. The result of this study shows that the degree of future - oriented and cooperative culture of the public institutions that are the subject of research is not so high. In order to improve the performance of the organization, it is necessary to create a futuristic and cooperative culture. In order to create such a culture, various efforts must be made to continuously communicate and build trust among the members of the organization. In particular, leadership efforts to distribute, transfer, and trust authority to subordinates are a priority. In other words, it is very difficult to build a future-oriented, collaborative culture successfully without the efforts of managers.

키워드

참고문헌

  1. A. M. Pettigrew, "On studying organizational cultures", Administrative Science Quarterly, Vol. 24, No. 4, 570-581, 1979. https://doi.org/10.2307/2392363
  2. T. A. Deal, & A. A. Kennedy, "Corporate culture", MA: Addison-Wesley. 1982.
  3. H. J. Lee, "Establishment requirements of desirable organizational culture", https://www.haygroup.com/kr/press/details.aspx?id=27721
  4. Y. K. Shin, "Report - Establishing the current status and direction of corporate culture in Korea", Petroleum Association of Korea, 1993.
  5. E. H. Schein, "Organizational Culture and Leadership", Jossey-Bass A Wiley Imprint, 2004
  6. M. S. Park, "A Study on the Effect of Corporate Culture Development Activities on Organizational Performance", Human Resource Management, Vol. 13, No. 2: 69-86, 2006.
  7. W.W. Park & J. Y. Seong, "A Review of the Studies on the Relationship between Organizational Culture and Organizational Performance", Labor Relations Research, Vol. 18, 2008.
  8. G. G. Gordon & N. DiTomaso, "Redicting Corporate Performance from Organizational Culture", Journal of Management Studies, Vol. 29: 783-798, 1992. https://doi.org/10.1111/j.1467-6486.1992.tb00689.x
  9. D. R. Denison.& A. K. Mishra, "Toward a Theory of Orgazational Culture and Effectiveness, Organization Science", Vol. 6: 204-233, 1995. https://doi.org/10.1287/orsc.6.2.204
  10. P. N. Khandwalla, "The design of organizations", New York: Harcourt Brace, 1977.
  11. J. S. Ko, "An Effect of Person-Organization Fit and Self Esteem to Organizational Performance", Management Education Research, Vol.80 No, 2013
  12. D. R. Denison, "Bringing Corporate Culture to the Bottom Line", Organizational Dynamics, Vol. 13, No. 2: 5-22, 1984. https://doi.org/10.1016/0090-2616(84)90015-9
  13. M. J. Hatch, & M. Schultzl, "The Dynamics of Organizational Identity", Human Relations, Vol. 55: 989-1018, 2002. https://doi.org/10.1177/0018726702055008181
  14. S. Beugelsdijk, C. I. Koen, N. G. Noorderhaven "Organizational Culture and Relationship Skills" , Organization Studies(June 1; 833-854), Vol. 27, No. 6, 2006 https://doi.org/10.1177/0170840606064099
  15. S. K. Lee, D. J. Lee & S. H. Jang, "A Study on influence of R&D Organizational Culture to Organizational Performance: mediating effects of Trust", Journal of Digital Convergence , Vol. 9, No. 3, pp.145-163 , 2011.
  16. Y. J. Kim, H. J. Joo & K. K. Park, "A Study on the Component Factors of Innovation Brand to build Organizational Culture of Government Ministries", Journal of Digital Convergence, Vol. 6, No. 4, pp.25-34, 2008.
  17. H. S. Lee & S. H. Lee, "Impact on Internalization of Management Strategy in Public Organization", Journal of Digital Convergence, Vol. 14, No. 5, 2016.
  18. L. Prusak, "Knowledge in Organizations", Butterworth-Heinemann. 1997.
  19. S. K. Lee, D. J. Lee & S. H. Jang, "A Study on influence of R&D Organizational Culture to Organizational Performance: mediating effects of Trust", Journal of Digital Convergence, Vol. 9, No. 3, pp.145-163 , 2011.
  20. S. K. Lee & Y. H. Lee, "A Study on the relationship between leadership styles and job attitude : Oranizational support as a Mediator", Journal of Digital Convergence, Vol. 5, No. 1, pp.17-25, 2007.
  21. S. Choi and D. Kim, "Analysis of the impact relationship between business culture's type and creating performance of convergence corporate", Journal of Digital Convergence, Vol.13, no.8, pp.169-176, 2015. https://doi.org/10.14400/JDC.2015.13.8.169
  22. H. Yoon, Y. Lee, K. S. Park, "Management Performance and Announcement Effect of Seasoned Equity Offering", Journal of Digital Convergence, Vol.11, no.2, pp.101-114, 2013. https://doi.org/10.14400/JDPM.2013.11.12.101
  23. J. Park, H. Lee, C. Cho, and J. Lee, "Client Relationship Proneness, Trust, Commitment and Reuse Intention in IT Services", Journal of Digital Convergence, Vol.10, no.9, pp.137-149, 2012. https://doi.org/10.14400/JDPM.2012.10.9.137
  24. Sang-Hyun Lee, "A Study on the Effect of Reverse Logistics Capability on Profits and Collaboration Satisfaction", Journal of the Korea Convergence Society, Vol. 4, No. 4, pp. 1-5, 2013. https://doi.org/10.15207/JKCS.2013.4.4.001
  25. Soon-Duck Cho, Seong-Eun Heo, Deog Hwan Moon, "A Convergence Study on the Hospital Nurse's Perception of Patient Safety Culture and Safety Nursing Activity", Journal of the Korea Convergence Society, Vol. 7 No. 1, pp. 125-136, 2016. https://doi.org/10.15207/JKCS.2016.7.1.125