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테크노 스트레스 유발 요인의 인구통계학적 차이에 관한 융복합 연구

A Convergence Study on the Demographic Differences in Technostressors

  • 투고 : 2016.11.11
  • 심사 : 2017.03.20
  • 발행 : 2017.03.28

초록

본 연구의 목적은 테크노 스트레스 유발요인의 인구통계학적 차이를 살펴보기 위해 수행되었다. 그동안 테크노 스트레스에 영향을 미치는 다양한 요인에 대한 실증연구가 수행되었으나, 근본적 영향을 미친다고 알려져 있는 인구통계학적 요인들에서 어떠한 차이가 있는지에 대한 연구는 수행되지 않았다. 따라서 본 연구는 테크노스트레스 유발요인이 그동안 학자들이 주장해온 인구통계학적인 요인 중에서 성별, 연령, 교육수준, 컴퓨터 사용시간, 직위, 컴퓨터 지식 등에서 각각 어떠한 차이를 나타내는지 실증 분석을 분석하였다. 각각의 인구통계학적 요인을 모두 2개의 요인으로 구분한 후 독립표본 t-검정을 수행하여 차이를 검정하였다. 분석에 사용된 테크노 스트레스 유발요인은 업무과부화, 사생활 침해, 기술복잡성, 기술변화속도 등 5가지이다. 분석결과, 성별과 직위는 기술변화속도에서 유의한 차이를 나타냈다. 교육수준에서는 업무과부화가 차이가 존재하는 것으로 나타났다. 연령에서는 업무 과부화, 사생활침해, 기술복잡성, 기술변화속도에서 차이가 존재하는 것으로 나타났다. 컴퓨터에 대한 활용 지식에서는 기술복잡성, 직무불안정성, 기술변화속도에서 차이가 존재하였다. 마지막으로 컴퓨터 사용시간에서는 유의한 차이가 존재하지 않았다.

The aim of this study is to investigate the demographical differences in technostressors(cause technological stresses). Although previous studies have been conducted to investigate the factors that affect technostress, little studies have examined the differences in demographic factors. Therefore, this study empirically attempts to investigate how level of technostressors differ by demographic factors. Independent sample t-test was used to identify differences after dividing sample into two groups. The technostressors used in this work are work overload, life invasion, complexity of technology, job insecurity, pace of technological change. We found that, sex and position show a significant difference in pace of technological change. In the educational level, there is a difference between work overload. Work overload, life invasion, complexity of technology, and pace of change show differences in age group. In computer knowledge, there are differences in complexity technology, job insecurity, and pace of change. On the other hand, there is no difference in computer using hours. Conclusions and implications are discussed in final section.

키워드

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