DOI QR코드

DOI QR Code

Analysis of Class Satisfaction and Perceived Learning Achievement to the Interaction Type on e-Learning in University

대학 이러닝에서 상호작용 유형에 따른 수업만족도 및 인지된 학업성취도 분석

  • Received : 2016.09.05
  • Accepted : 2016.12.12
  • Published : 2017.02.28

Abstract

This paper analyzed class satisfaction and perceived learning achievement to the interaction type on e-learning in university. To achieve the study's objective, one course with and another course without learner-instructor interactions were selected. A total of184 student-respondents completed the questionnaire. Accordingly, more learner-content and learning-system interactions were noted in the course with learner-instructor interactions. Moreover, a correlation was observed between interaction, class satisfaction, and learning achievement. Learner-instructor interactions indicated the highest effect on both educational satisfaction and perceived learning achievement, followed by learner-system interactions on class satisfaction, and by learner-instructor interactions on learning achievement. Recommendations were then formulated based on the foregoing findings. First, workshops or training focusing on content development and on how to present the course should be provided to the instructors. Second, learner-instructor interactions should be activated in the course through various means. In this study, although learner-learner interactions was not given focus, future studied should delve into how learner-learner interaction should be activated and considered.

본 연구는 대학 이러닝에서 학습자-교수자, 학습자-콘텐츠, 학습자-시스템간의 상호작용이 학습자들이 인지하는 수업만족도 및 학업성취도와 어떤 관련을 갖는지 분석하고자 하였다. 이를 위해 경기도 소재 대규모 대학의 이러닝 강좌 중 학습자-교수자 상호작용이 있었던 수업과 없었던 수업에 참여한 학생 184명을 대상으로 설문조사를 실시하였다. 연구 결과 학습자-교수자와의 상호작용이 있었던 수업에서 학습자-콘텐츠, 학습자-시스템간의 상호작용도 많이 있었고, 상호작용과 수업만족도, 학업성취도 요인간의 상관관계 분석에서는 모두 유의한 관계가 있었다. 수업만족도와 학업성취도 모두 학습자-콘텐츠 상호작용의 영향력이 가장 컸으며, 수업만족도에는 시스템과의 상호작용이, 학업성취도에는 교수자와의 상호작용이 그 다음으로 영향력을 미쳤다. 이러한 연구 결과를 토대로 첫째, 학습자들은 이러닝에서 학습을 혼자 콘텐츠를 이해하는 것으로 인식하고 있기 때문에 질 좋은 교육콘텐츠의 개발지원 및 수업에서의 제공방식에 대한 논의가 필요하며, 둘째, 학습자-교수자 상호작용의 활성화를 위해 교수자 대상의 워크숍 및 교육지원이 필요하다는 것과 셋째, 본 연구에서는 발견되지 않은 학습자간 상호작용도 수업만족도 및 학업성취도에 매우 중요한 상호작용 유형으로, 이를 활성화시킬 수 있는 방안에 대한 논의도 필요함을 제안하였다.

Keywords

References

  1. Jang, S. Y., & Roh, S. Z., "Factors Influencing the Quality of E-learning Contents Provided by the Universities at the Learners' Perspectives." Journal of Korean Society for Internet Information, Vol. 10, No. 3, pp.159-172. 2009. http://www.jksii.or.kr/upload/1/653_1.pdf
  2. Choi, K. A., "Development Study of Quality Management Model for Web-Based Educational System (WBES)". Journal of Educational Technology, Vol. 19, No. 3, 149-177. 2003. https://doi.org/10.17232/KSET.19.3.149
  3. Lee, J. Y., "A Study on the Selection of Content Delivery Strategies to Improve Learner Satisfaction and Performance of e-Learning Courses in Higher Education". Journal of Educational Technology, Vol.20, No.4, 185-214. 2003.
  4. Yang, Y. S., & Choe, J. I., "A Case of K University = A Needs Analysis for Implementing Cyber Education at University Level". Korean Association for Educational Information and Broadcasting, Vol. 9, No. 4, pp.33-72. 2003.
  5. Moore, M. G., "Three types of interaction." In K. Harry, J. Mangus, & D. Keegan(Eds.). Distance Education: New perspectives(pp 19-24). New York: Routledge. 1993.
  6. Hirumi, A., "Student-Centered, Technology-Rich Learning Environments(SCenTRLE):Operationalizing Constructivist Approaches to Teaching and Learning.", Journal of Technnology and Teacher Education, 10(4), pp.497-538. 2002. http://www.learntechlib.org/noaccess/9524
  7. Kim, T. W., "The Effects of Feedback Patterns by Instructor to the Discussion Participation Levels and Satisfaction Levels in the Online Discussion Environments.", Journal of Educational Technology, Vol. 13, no. 6, pp.24-32. 2010.
  8. An, B. G., "Development of Evaluation Criteria for Interaction in E-Learning for Public Schools." Keimyung University. 2009.
  9. Feldman, K. A., "Identifying exemplary teachers and teachings:Effective from student ratings." In R. P. Perry & J. C. Smart(Eds.) Effective teaching in higher education: Research and Practice, 368-395, NY: Agathon. 1997.
  10. Shin, S. Y., & Kwon, S. Y., "A Study on the Development and Validity Verification of a Tool for Educational Satisfaction.", Journal of Educational Studies, Vol. 44, no. 3, pp.107-132. 2013.
  11. Joo, Y. J., Yoo, N. Y., & Seol, H. N., "Multi-group Analysis of Employment Status in Isolation, Interaction, Content Satisfaction, Achievement and Persistence in Cyber University.", Journal of the Korea Contents Association, Vol. 12, no. 5, pp.525- 540. 2012. http://dx.doi.org/10.5392/JKCA.2012.12.05.525
  12. Choi, E. J., & Choi, M. S., "A Meta-analysis on the impact of Different e-learning Interactions on Learning Effect.", Journal of Educational Technology, Vol. 32, no. 1, pp.139-164. 2016. https://doi.org/10.17232/KSET.32.1.139
  13. Chong, H. I., "Variables of University e-learning structural relationships that affect learning outcomes.", Chungnam National University. 2014.
  14. Kang, M. S., "Development of Learners' Perceived Interaction Model and Scale between Learner and Instructor in e-Learning Environments." Unpublished doctoral dissertation, Korea University. Seoul. 2009. http://www.riss.kr/link?id=T11943521
  15. Kim, M. L., "(The)effects of learners' interaction on the learning styles and reward structures in webbased cooperative learning. Unpublished doctoral dissertation.", Korea University, Seoul. 2008.
  16. Liaw, S. S., "Investigating students' perceived satisfaction, behavioral intention, and of e-learning : A case study of the Blackboard system.", Computers & Education, Vol. 51, pp.864-873. 2008. https://doi.org/10.1016/j.compedu.2007.09.005
  17. Liaw, S. S., & Huang, H. M., "Developing a Collaborative e-learning System Based on Users' Perceptions.", Lecture Notes in Computer Science. 4402, pp.751-759. 2007.
  18. Cha, M. J., et al., "A development of learner participation scale in Instruction.", The Korean Journal of Educational Methodology Studies, Vol. 22, no. 1, pp.195-219. 2010.
  19. Suh, H. J., & Kang, M. H. "Relationships among Learner Characteristics, Peer Interactions, and Learning Outcome in the Onlene Learning Community.", Journal of Educational Technology, Vol. 21, no. 1, pp.1-28. 2005.
  20. Alvarez, L.C. G., "Seven Principles of Good Teaching Practice: Predictors of perceived learning and satisfaction with online courses.", Unpublished dissertation, The University of Nebraska-Lincoln. 2005.
  21. Jung, Y. R., "A Study of the Effect Factors' Influence on Course Satisfaction in Cyber University.", Journal of Educational Technology, 25(1), 61-94. 2009. https://doi.org/10.17232/KSET.25.1.61
  22. Bolliger, D. U., & Martindale, T. "Key Factors for Determining Student Satisfaction in online courses.", International journal of e-learning, Vol. 3, no. 1, pp.61-67. 2004. http://www.learntechlib.org/d/2226.
  23. Han, S. Y., & Lim, K. Y., "Teaching Competency Modeling for Instructors in Cyber University.", The Korean Journal of Educational Methodology Studies, Vol. 24, no. 4, pp.837-864. 2012.
  24. Jung, J. S., & Lim, K. Y., "Effect Analysis of Factors Related to the Learner Participation, Achievement, and Satisfaction in the Web-Based Online Discussion.", Journal of Educational Technology, Vol. 16, no. 2, pp.107-135. 2000.
  25. Lim, C. I., Choi, S. I., Lim, J. H., & Jung, I. S., "Effects of different types of interaction on learning and satisfaction in a Web-based lifelong learning environment.", Journal of Educational Technology, Vol. 16, no. 1, pp.223-246. 2000. https://doi.org/10.17232/KSET.16.1.223
  26. Park, S. I., & Kim, Y. K., "An Inquiry on the Relationships among Learning-Flow Factors, Flow Level, Achievement under On-line Learning Environment.", The Journal of Yeolin Education, Vol. 14, no. 1, pp.93-115. 2006.
  27. Choi, M. N., & No, H. R., "The analysis of learner characters, e-learning academic achievement, e-learning satisfaction and motive to take mobile learning courses according to a student's learning style in University.", Journal of Learner-Centered Curriculum and Instruction, Vol. 16, no. 1, pp.555-570. 2016.
  28. Hwang, J. Y. & Choi, M. S., "Learning Achievement and Educational Satisfaction According to Learners' Background Variables and Learning Strategies in Online Teacher Training.", The Journal of Educational Information and Media, Vol. 12, no. 2, pp.255-274. 2006.
  29. Kang, M. S. & Lim, K., "Structural analysis on the Effects of Self-regulated Learning and Learning Motivation on Learner-Instructor Interactions and Academic Performance in College Learning Environments with e-Learning Contents.", Journal of the Korea Contents Association, Vol. 13, no. 11. pp.1014-1023. 2013. http://www.koreascience.or.kr/article/ArticleFullRecord.jsp?cn=CCTHCV_2013_v13n11_1014 https://doi.org/10.5392/JKCA.2013.13.11.1014
  30. Boulos, M. N., Taylor, A. D. and Breton, A., "A Synchronous Communication Experiment within an Online Distance Learning Program: A Case Study.", Telemedicine and E-Health, Vol. 11, no. 5, pp.583- 593. 2005. https://www.ncbi.nlm.nih.gov/pubmed/16250823 https://doi.org/10.1089/tmj.2005.11.583
  31. Lee, H. J., Hong, Y. I., & Son, J. Y., "Effects of Online Feedback Types among Students on Learning Outcomes in a Blended e-Learning Environment.", The Journal of Educational Information and Media, Vol. 13, no. 3, pp.131-157. 2007.
  32. Son, K. A., & Woo, Y. H., "The development strategy of LMS to improve teaching and learning activities in Distance Education of Korea.", Journal of Lifelong Learning Society, Vol. 6, no. 2, pp.127-149. 2010. https://doi.org/10.26857/JLLS.2010.11.6.2.127
  33. Sin N. M., "Transactional presence as a theoretical construct into research and practice of effective education system.", Journal of Educational Technology, Vol. 20, no. 2, pp83-99. 2004. https://doi.org/10.17232/KSET.20.2.83
  34. Sim m. J. & Kim J. M., "The effect of classroom menu with a Learning management system on learning motivation and interaction in e-learning environment.", The Journal of Educational Information and Media, Vol. 15, no. 2, pp87-108. 2009.
  35. Lee, E. J., "Analysis of the variables influencing user satisfaction in university e-learning.", Graduate Schoolof Konkuk Universit. 2010.
  36. Moon, C. W., & Kim, J. H., "Interaction and Flow as the Antecedents of e-Learner Satisfaction.", The Journal of Korean Association of Computer Education. Vol. 14, no. 3, pp.63-72. 2011. http://ksci.kisti.re.kr/browse/browResult.ksci?browseBean.kojic=KPGOBR&browseBean.volissCtrlNo=v14n3
  37. Lee, J. Y., & Bong, J. A., "The Conceptions and Experiences of College Students Taking e-Learning and Face-to-face Sections of the Same Course.", Journal of Educational Technology, Vol. 28, no. 1, pp.53-78. 2012. https://doi.org/10.17232/KSET.28.1.53
  38. Lee, H. J., "Influence of Instructional Design and Management Style on Student Achievement and Satisfaction in Online Distance Learning Environment.", Proceeding in 2004 Instructional Symposium and Conference Educational Media in Schools(Osaka, Japan), pp.29-36. 2004. http://www.dbpia.co.kr/Journal/ArticleDetail/NODE00877272

Cited by

  1. 전자출결 시스템의 문제점과 해결방안에 대한 연구 -사용자 인식을 중심으로- vol.17, pp.5, 2017, https://doi.org/10.14400/jdc.2019.17.5.041
  2. 온라인 영어강좌에 대한 대학생들의 수업만족도 분석연구: 초등예비교사와 중등예비교사의 비교 vol.21, pp.2, 2017, https://doi.org/10.5392/jkca.2021.21.02.386
  3. 코로나바이러스감염증-19로 인한 전면적 원격수업이 강의만족도에 미치는 영향: 방사선학 전공자를 중심으로 vol.15, pp.3, 2021, https://doi.org/10.7742/jksr.2021.15.3.381