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The Convergence effect of job stress of counselors on sexual orientation -Focusing on ego resilience-

성폭력 관련기관 상담원의 직무스트레스가 이직 의도에 미치는 융합적 영향 -자아탄력성 매개중심으로-

  • Park, Yoo-Beom (Department of Social Welfare, Graduate School of Hansei University)
  • 박유범 (한세대학교 일반대학원 사회복지학과)
  • Received : 2017.11.02
  • Accepted : 2017.12.20
  • Published : 2017.12.31

Abstract

The research is aimed at finding out the relationship between vocational stress and willingness to engage in vocational stress, which measures vocational stress and the ability to cope with the job, and how the job stress relates to job mobility. First of all, the job stress and willingness to transfer jobs related to sexual harassment related agencies have a positive correlation, while self-exploitation, job stress, and willingness to move jobs have shown negative correlation. Second, the self-assessment of self-assessment of ego resilience has served as a complete parameter in relation to the relationship between employee motivation and willingness to leave the job, which is the job of occupational duties. Based on this study, it is important to note that self-reference is an important factor in determining the role of job stress in the workforce because of its self-reference of job stress and motivation in relation to job stress.

본 연구는 성폭력관련기관 상담원들이 많이 받고 있는 직무상의 스트레스가 개인에게 어떠한 문제가 맞닥뜨렸을 때 대처하는 능력인 자아탄력성과 직장을 떠나려고 하는 생각의 여부를 측정하는 융합적 이직 의도간의 관계와 스트레스가 이직 의도와 어떠한 관계가 있으며, 이 두 변인의 관계에서 자아탄력성의 매개효과가 어떠한지를 알아보는데 목적이 있다. 대상은 전국에 소재한 성폭력상담소 등 여성 관련업계에 근무하는 성폭력 상담원 243명이다. 연구도구는 상담원의 연구변수에 관한 설문지로 SPSS 18.0 프로그램을 사용하여 상관관계 분석과 Bron & Kenny의 회귀분석을 실시하였다. 그 결과 첫째, 성폭력 관련기관 상담원의 직무스트레스와 이직 의도는 정적 상관관계를 보였으며, 자아탄력성과 직무스트레스, 이직 의도는 부적상관관계를 나타났다. 둘째, 자아탄력성의 매개효과를 본 결과, 자아탄력성은 상담원들이 많이 받고 있는 직무상의 직무스트레스와 직장을 떠나려고 하는 생각의 여부를 측정하는 이직 의도간의 관계에서 매개변인으로서의 역할을 하였다. 본 연구를 통해 상담원의 스트레스와 이직 의도에 관계에서 자아탄력성의 의해 매개되어짐을 밝혀 상담원의 스트레스가 이직 의도에 영향을 미치는 데에 있어 자아탄력성이 중요한 변인임을 알 수 있다.

Keywords

References

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