제주지역 특1급 호텔 조리부서의 리더십과 LMX 그리고 조직성과에 관한 연구

Research on Leadership, LMX, and Organizational Achievements of Kitchens for 5-Star Hotels in Jeju District

  • 양태석 (제주국제대학교 관광식품외식과) ;
  • 최광수 (제주한라대학교 호텔조리학과)
  • Yang, Tai-Seok (Dept. of Tourism Food Industry, Jeju International University) ;
  • Choi, Kwang-Soo (Dept. of Hotel & Culinary Arts, Jeju Halla University)
  • 투고 : 2016.02.25
  • 심사 : 2016.06.01
  • 발행 : 2016.06.30

초록

본 연구는 제주지역의 조리사를 대상으로 리더십과 LMX 그리고 조직성과간의 영향관계를 분석하기 위한 연구이다. 연구결과, 리더십 유형이 상사부하의 관계(LMX)에는 서번트 리더십만이 영향을 미치는 것으로 나타났으며, 상사부하의 관계(LMX)는 직무만족과 조직몰입 모두에 영향을 미치는 것으로 나타났으며, 리더십과 상사부하의 관계(LMX)에 의한 직무만족도 조직몰입에 영향을 미치는 것으로 나타났다. 이는 결국 LMX의 관계를 높이기 위해서는 리더십 중 리더의 서번트 리더십이 중요한 매개 역할을 하는 것으로 실증되었다. 그리고 리더십과 조직성과에서는 LMX의 관계가 매개역할을 하는 것으로 실증되었다. 결국 조직 관리에 있어서 상사부하의 관계 개선을 위해서는 서번트 리더십 요인인 봉사, 설득, 경청 및 공감, 비전제시가 필요하며, 상호 유대와 존경 등을 통한 관계의 형성이 조직성과에도 긍정적인 영향을 미치는 것을 알 수 있었다.

This research attempts to analyze the relationship among leadership, LMX and organizational achievements for chefs in the Jeju district. The results of the research revealed that the leadership type only affected the servant leadership of LMX. Furthermore, the job satisfaction for leadership and LMX was influenced by organizational commitment. Therefore, to strengthen the relationship of LMX, the leadership type's servant leadership must be the essential link between the relationship of LMX, and LMX serves as the link between leadership and organizational achievement. Ultimately, to augment the employer-employee relationship, the factors of servant leadership must be applied, for example, by taking good care of the workers, persuasion, attentively listening to the workers, sympathy, and suggestion of vision, as well as the mutual link and respect among the employers and employees, all of which were shown to have positive influences on the organizational achievements.

키워드

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