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The Effect of Nonviolent Communication Program on Nurse's Interpersonal Competence, Job Stress and Spiritual Wellness

비폭력대화프로그램이 간호사의 대인관계능력, 직무스트레스, 정신적 웰니스에 미치는 효과

  • Sim, Bong-Hee (Department of Nursing, Gyeongsang National University Changwon Hospital) ;
  • Lee, Young-Sook (Department of Nursing, Koje College) ;
  • Ahn, Seong-Ah (Department of Nursing, International University of Korea)
  • Received : 2016.06.24
  • Accepted : 2016.09.09
  • Published : 2016.09.30

Abstract

This study was conducted to investigate the effectiveness of a nonviolent communication program on nurse's interpersonal competence, job stress and spiritual wellness. This study was a inequality similar to the control group experimental design study of repeated measurements before and after. The data for this study were collected from June 1 to October 20, 2013 from 29 clinical nurses. The self-administered questionnaires used consisted of questions regarding general characteristics, interpersonal competence, job stress and spiritual wellness. The results were: 1. For interpersonal competence, the interaction between time and group was significant (F = 7.726, p = 0.002). 2. For job stress analysis, the interaction between time and group was not significant (F = 0.142, p = 0.851). 3. For spiritual wellness, the interaction between time and group was significant (F = 31.355, p < .001). These results suggest that the nonviolent communication program had a positive effect on rejected clinical nurse's interpersonal competence and spiritual wellness, but not on job stress. A follow-up replication study will be necessary.

본 연구는 비폭력대화프로그램이 간호사의 대인관계능력, 직무 스트레스, 정신적 웰니스에 미치는 효과를 규명하기 위한 비동등성 대조군 전후 시차설계인 유사실험연구이다. 연구기간은 2013년 6월1일부터 10월20일이며, 자료수집은 J시에 소재한 G병원에 근무하는 간호사를 대상으로 실험군14명, 대조군 15명으로 총 29명이었다. 본 연구는 대학병원 간호사들을 대상으로 6주간 진행하였고, 간호사의 근무특성상 1주에 3회기를 진행하였으며, 각 회기 당 소요된 시간은 60분이었으며, 대조군에게는 프로그램을 진행하지 않았다. 자료분석은 빈도와 백분율, 카이제곱검증, Fisher's exact t-test로 분석하였다. 대화 프로그램을 적용한 후 간호사의 대인관계능력, 직무스트레스, 정신적 웰니스에 미치는 효과를 검증하였으며 그 결과는 다음과 같다. 첫째, 비폭력대화프로그램에 참여한 간호사들은 대인관계 능력은 시기와 집단 간의 교호작용은 유의하게 나타났다(F=7.726, p=0.002). 둘째, 비폭력대화프로그램에 참여한 간호사들의 직무스트레스 수준은 시기와 집단 간의 교호작용은 유의하게 나타나지 않았다(F=0.142, p=0.851). 셋째, 비폭력대화프로그램에 참여한 간호사들은 정신적 웰니스는 시기와 집단간의 교호작용은 유의하게 나타났다(F=31.355, p=0.000). 결론적으로 비폭력대화프로그램은 임상간호사들의 대인관계능력과 정신적 웰니스를 증진하는데 효과적임을 확인하였으나 직무스트레스에 대해서는 효과가 없는 것으로 나타나 추후반복연구가 시행되어야할 것이다.

Keywords

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