한국콘텐츠학회논문지 (The Journal of the Korea Contents Association)

  • 제16권8호
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  • Pages.48-58
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  • 2016
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  • 1598-4877(pISSN)
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  • 2508-6723(eISSN)
한국콘텐츠학회 (The Korea Contents Association)
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조직정치지각과 지각된 업무성과: 리더-구성원 교환관계와 자기효능감의 삼원조절효과를 중심으로

The Relationship between Perceptions of Organizational Politics and Perceived Work Performance: Focusing on the 3-way interaction Effect of Leader-member Exchange and Self-efficacy

  • 투고 : 2016.04.21
  • 심사 : 2016.05.17
  • 발행 : 2016.08.28
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초록

본 연구목적은 조직정치지각과 리더-구성원 교환관계(LMX)가 구성원이 지각하는 업무성과에 미치는 영향을 살펴보는 데 있다. 또한 조직정치와 업무성과의 관계에서 LMX의 상호작용 효과를 규명하고자 한다. 특히, 본 연구는 LMX와 자기효능감과의 삼원상호작용 효과를 검증함으로써 연구영역을 확장하고자 하였다. 한국의 다양한 조직에서 근무하는 280명의 종업원을 대상으로 한 연구결과는 다음과 같다. 첫째, 조직정치지각은 지각된 업무성과에 별다른 영향을 주지 못했다. 둘째, 리더와의 높은 교환관계는 구성원의 지각된 업무성과에 긍정적인 영향을 주었다. 셋째, 리더-구성원 교환관계는 조직정치지각과 지각된 업무성과와의 관계를 조절하지 않았다. 마지막으로 본 연구결과는 자기효능감이 높은 집단에서 리더-구성원 교환관계가 조직정치지각과 지각된 업무성과의 관계를 조절하였다. 즉, 내집단에 속한 자기효능감이 높은 구성원은 정치적 환경에서도 업무성과가 증가하였다. 그러나 외집단 속한 자기효능감이 높은 구성원은 정치적 환경에서 업무성과가 감소하였다. 마지막으로 본 연구의 이론적 및 실무적 시사점과 향후 연구방향을 제시하였다.

The purpose of this study is to identify the effects of perceptions of organizational politics(i.e., POPs) and leader-member exchange(i.e., LMX) on the perceived work performance. Also, this paper investigates the moderating effect of LMX on the relationship between POPs and work performance. Particularly, this study is to expand on prior research by investigating the three-way interaction effect of LMX and self-efficacy. The summary of results based on a sample of 280 employees who were working in various organizations in KOREA is following. First, POPs were not significantly related to perceived work performance. Second, LMX was positively and significantly related to perceived work performance. Third, LMX did not moderate the negative relationship between POPs and perceived work performance. Finally, our results showed that for individuals with a high level of self-efficacy, LMX moderates the negative relationship between POPs and perceived work performance. That is, for individuals with a high level of self-efficacy, POPs were positively related to work performance under high LMX(in-group), but were negatively related to work performance under low LMX(out-group). Theoretical and practical implications of our findings as well as directions for future research are provided.

키워드

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