Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Study on the Effects of Lifelong Educator's Emotional Intelligence on Job Performance

평생교육사의 감성지능이 직무성과에 미치는 영향

  • Bang, Hee-Bong (Institute of Lifelong Education, Daejeon University)
  • 방희봉 (대전대학교 평생교육원)
  • Received : 2016.04.18
  • Accepted : 2016.06.02
  • Published : 2016.06.30
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Abstract

This study examined the data from 300 Daejeon and Chungnam Province's lifelong educators to establish the mediated effects of emotional intelligence on job performance and the influential relation between them. A research model and hypothesis was conducted from preliminary research, and the main data was brought into statistical analysis with the SPSS 20.0. The statistical analysis was divided into frequency, primary factors, and reliability; the tools used were the Varimax rotation factor analysis, and Cronbach's alpha coefficient. The analysis was also performed using the Pearson correlation coefficient, where the hypothesis was proven through regression analysis. The results showed that first, emotional intelligence and all of its sub factors have a positive influence on job performance. Second, job satisfaction, a factor shown in emotional intelligence and job performance, appeared to have mediating effects on self-awareness, self-management, social recognition, and relationship management. The results suggest that systematic training and development programs for improving emotional intelligence will be needed to build the competence of lifelong educators.

본 연구는 대전 충남지역 평생교육기관에 근무하고 있는 평생교육사 300명을 대상으로 감성지능과 직무성과 간의 영향관계, 감성지능이 직무만족을 매개하여 직무성과에 미치는 매개효과를 실증적으로 분석하였다. 연구의 목적을 위해 선행연구를 바탕으로 연구모형과 연구가설을 설정하고 SPSS 20.0을 활용하여 통계분석을 실시하였다. 통계분석은 표본의 인구통계학적 특성을 파악하기 위한 빈도분석, 측정변수의 타당성을 확인하기 위해 Varimax 직각회전방법을 이용한 요인분석, 변수들 간의 내적일관성을 통한 신뢰성을 확인하기 위하여 Cronbach's ${\alpha}$계수를 이용한 신뢰성 분석, 그리고 가설검증에 앞서 설정된 변수들 간 상호관련성을 확인하고자 Pearson's 의 상관관계 분석을 실시한 후 회귀분석을 통해 가설을 검증하였다. 연구결과와 시사점은 다음과 같다. 첫째, 감성지능이 직무성과에 미치는 영향을 분석한 결과 감성지능의 하위요인 모두는 직무성과에 긍정적인 영향을 미치는 것으로 분석되었다. 둘째, 감성지능과 직무성과의 관계에서 직무만족은 자기인식-직무만족, 자기관리-직무만족, 사회적 인식-직무만족, 관계관리-직무만족은 매개효과가 있는 것으로 분석되었다. 따라서 평생교육사의 감성지능 향상 및 역량과 능력 함양을 위한 프로그램 개발과 체계적인 교육이 필요함을 시사한다.

Keywords

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