The Journal of the Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회논문지)

The Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회)
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Railroad Information Integrated-Service and Its Knowledge-Base Construction Method based on Passengers Needs Analysis

철도이용객 니즈 분석을 통한 철도정보 통합서비스 및 지식베이스 구축 방안

  • Received : 2016.03.03
  • Accepted : 2016.04.08
  • Published : 2016.04.30
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Abstract

The railroad is one of the most popular means of transport. Howerver, railroad agencies are managing the railroad information and provide its service respectively. That is, because of managing the different information and its type, The user will not receive the correct and integrated information. In this study, We figure out the needs of passengers that they want in railroad service and seek an integrated service plan that railroad passengers can use the railroad information service at a time, at a glance and in one place. Also, we investigate the knowledge-base construction to provide a knowledge map service to railroad passengers.

철도는 이제 대표적인 대중교통 수단이다. 하지만, 철도를 운영하는 운영기관마다 철도정보를 관리하고, 서비스를 제공하고 있다. 즉, 철도 운영기관 별로 관리하고, 서비스하는 정보와 정보의 형태가 다르기 때문에 철도이용객은 정확하고, 통합된 정보를 제공받지 못하게 된다. 이에 본 연구에서는 철도이용객이 원하는 철도정보 서비스에 대한 니즈를 파악하고, 이를 기반으로 모든 철도정보를 한 번에, 한 눈에, 한 곳에서 이용할 수 있는 통합적 서비스 방안을 모색하고자 한다. 또한, 철도이용객에게 보다 직관적이고, 가시화된 서비스인 지식맵 서비스를 제공하고자 온톨로지 기반의 지식베이스 구축 방안에 대해 고찰하고자 한다.

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