Performance-based User Testing of a Patient Drug Leaflet in the Elderly

노인 인구에 있어 환자용 의약품 안전사용 설명서의 활용성 평가

  • Son, Mi-jung (Department of Pharmacy, Yeungnam University Medical Center) ;
  • Lee, Iyn-Hyang (College of Pharmacy, Yeungnam University)
  • Received : 2015.08.26
  • Accepted : 2015.10.24
  • Published : 2016.03.31

Abstract

Objective: This study aimed to explore the readability and comprehensibility of the drug information on a patient leaflet for the senior by employing performance-based user-testing. Methods: We included 36 elderly (65 years old or older) as the senior group (intervention group) and 36 adults (40~59 years old) as the adult group (control). We developed a questionnaire to test if participants could access to drug information. After completing a questionnaire, the participant was interviewed about their understanding over the patient leaflet. We performed t-test, ${\chi}^2$-test or Fisher's exact test to examine differences between two groups in primary outcomes. Results: The senior were less likely able to find information (78%) than the adult (91%); they were much less likely able to understand information (42%) than the adult (69%). While we found differences between the ability of finding and understanding drug information in both groups, the senior group had greater difficulties in understanding all kinds of drug information. They had significant difficulties to remember information after reading the patient leaflet and frequently failed to find proper information even though they were allowed to access freely to the leaflet during interviewing. Conclusion: To secure safe and effective use of drugs for the senior, it is necessary to develop drug leaflets for the senior.

Keywords

References

  1. Holt GA, Hollon JD, Hughes SE, et al. OTC labels: can consumers read and understand them? Am Pharm 1990;NS30(11):51-4.
  2. Bradley C, Blenkinsopp A. The future for self medication. BMJ 1996; 312(7034):835-37. https://doi.org/10.1136/bmj.312.7034.835
  3. Ahlers-Schmidt CR, Chesser AK. Designing communication to improve comprehension in populations at risk for low health literacy. In: Moore R, Perry D, eds., Health literacy. New York: Nova Science Publishers, 2013;1-41.
  4. Osborne H. About health literacy. Health literacy from A to Z: Practical ways to communicate your health message. 2nd ed. Burlington, MA: Jones & Bartlett Learning, 2013;1-8.
  5. U.S. Department of Health and Human Services OoDPaHP. National action plan to improve health literacy. Washington, DC: Author, 2010.
  6. Bazaldua OV, Kripalani S. Health literacy and medication use. In: DiPiro JT, Talbert RL, Yee GC, et al., eds., Pharmacotherapy: A pathophysiologic approach. 8th ed: McGraw-Hill Education, LLC., 2011;5-6.
  7. Pawaskar MD, Balkrishnan R. Switching from prescription to over-the counter medications: a consumer and managed care perspective. Manag Care Interface 2007;20(1):42-47.
  8. Bradley CP, Bond C. Increasing the number of drugs available over the counter: arguments for and against. Brit J Gen Pract 1995;45(399):553-56.
  9. Roumie CL, Griffin MR. Over-the-counter analgesics in older adults: a call for improved labelling and consumer education. Drugs Aging 2004;21(8):485-98. https://doi.org/10.2165/00002512-200421080-00001
  10. Weiss BD, Coyne C, Michielutte R, et al. Communicating with patients who have limited literacy skills: Report of the National Work Group on Literacy and Health. J Fam Pract 1998;46:168-76.
  11. Coulter A, Parsons S, Askham J. Where are the patients in decision making about their own care?, WHO European Ministerial Conference on Health Systems. Tallinn, Estonia, 2008.
  12. Haynes RB, Ackloo E, Sahota N, et al. Interventions for enhancing medication adherence. Cochrane Database of Systematic Reviews 2008;2:DOI: 10.1002/14651858.CD000011.pub3.
  13. Lee SY, Yoon KJ, Lee JA. Changes in utilization of and public perception about OTC medications before and after convenience stores selling. Seoul: Korea Institute for Health and Social Affairs, 2013.
  14. Raynor DK, Knapp P, Silcock J, et al. "User-testing" as a method for testing the fitness-for-purpose of written medicine information. Patient Educ Couns 2011;83(3):404-10. https://doi.org/10.1016/j.pec.2011.03.016
  15. Park H-K, Jo Y-M, Choi H-J, et al. Developing educational materials for safe use of medicines among adolescents and the elderly. Seoul: Korea Institute for Pharmaceutical Policy Affairs, Ministry of Food and Drug Safety, 2013.
  16. Kim SH, Lee E. The influence of functional literacy on perceived health status in Korean older adults. J Korean Acad Nurs 2008;38(2): 195-203. https://doi.org/10.4040/jkan.2008.38.2.195
  17. Park JY, June KJ. Influencing factors on functional health literacy among the rural elderly. J Korean Acad Community Health Nurs 2011;22(1):75-85. https://doi.org/10.12799/jkachn.2011.22.1.75
  18. Weiss BD, Mays MZ, Martz W, et al. Quick assessment of literacy in primary care: the newest vital sign. Ann Fam Med 2005;3(6):514-22. https://doi.org/10.1370/afm.405
  19. Wolf MS, Gazmararian JA, Baker DW. Health literacy and functional health status among older adults. Arch Intern Med 2005;165(17):1946-52. https://doi.org/10.1001/archinte.165.17.1946
  20. Gazmararian JA, Williams MV, Peel J, et al. Health literacy and knowledge of chronic disease. Patient Educ Couns 2003;51(3):267-75. https://doi.org/10.1016/S0738-3991(02)00239-2
  21. Lee I-H, Lee HW, Je NK, et al. Assessment of readability and appropriate usability based on the product labelling of over-the-counter drugs in Korea. Yakhak Hoeji 2012;56(5):333-45.