Asia-Pacific Journal of Business Venturing and Entrepreneurship (벤처창업연구)

The Korean Society of Business Venturing (한국벤처창업학회)
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The Effect of Small and Medium Enterprises CEO's Leadership on Knowledge Management

중소기업 CEO의 리더십이 지식경영에 미치는 효과

  • Ahn, Kwan-Young (Dept. of Business Administration in Sangji University) ;
  • Park, Roh-Gook (Dept. of Management Information in Sangji University)
  • 안관영 (상지대학교 경영학과) ;
  • 박노국 (상지대학교 경영정보학과)
  • Received : 2016.01.28
  • Accepted : 2016.02.16
  • Published : 2016.02.29
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Abstract

The purpose of this study is to review the relationship between transformational leadership(charisma, individual consideration, intellectual stimulation, inspiration) and knowledge management, and the moderating effect of social(trust and interaction) in small business. In order to verify and achieve the purposes mentioned above, questionnaire data are gathered and analysed from 311 subjects in Kangwon-do province. Multiple regression and multiple hierarchical regression analysis were applied to test these hypotheses: 1) the relationship between transformational leadership and knowledge management, 2) the moderating effect of trust on the relationship between transformational leadership and knowledge management, 3) the moderating effect of interaction on the relationship between transformational leadership and knowledge management. Empirical survey's findings are as follows; First, individual consideration and inspiration leadership appeared to be positively related with all knowledge management(knowledge creation, transfer, application). Second, charisma was verified to be positively related with knowledge creation only. Third, charisma and inspirational leaderships were more positively with knowledge creation in higher trust group than in lower trust group. Fourth, intellectual stimulation and inspirational leaderships were more positively with knowledge creation in higher interaction group than in lower interaction group. Fifth, individual consideration was more positively with knowledge application in higher interaction group than in lower interaction group.

지식정보사회의 출현으로 구성원들의 지식창출, 지식이전 및 지식활용활동은 기업의 경쟁력 유지에 매우 중요하다. 특히 중소기업의 경우 CEO의 리더십과 능력에 의존하는 바가 크다는 점에서 구성원들의 자발적 참여에 의한 지식경영활동의 촉진은 기업 경영자가 관심을 가져야할 것이다. 또한 CEO의 역할과 함께 구성원들 간에 축적되는 사회적 자본은 CEO의 역할과 함께 지식경영에 많은 영향을 미치게 된다는 것이다. 이에 본 연구에서는 중소기업을 대상으로 CEO의 변혁적 리더십이 지식경영에 미치는 효과와 그러한 관계에서 사회적 자본인 구성원들 간의 신뢰와 상호작용의 조절효과를 살펴보고자 한다. 실증분석을 위한 자료수집은 강원 영서지역에 입지한 중소기업체 종사자 311명으로부터 회수한 설문을 통해 이루어졌다. 변혁적 리더십이 지식경영에 미치는 효과 및 사회적 자본으로서 신뢰와 상호작용의 조절효과를 분석한 결과, 개별적 배려와 고무적 리더십은 지식창출, 지식이전, 지식활용 모두에 긍정적 영향을 미치는 것으로 나타났다. 그리고 카리스마는 지식창출에만 긍정적 영향을 미치는 것으로 나타났다. 신뢰의 조절효과 분석결과, 카리스마와 고무적 리더십이 지식창출에 미치는 긍정적 효과는 구성원들 간의 신뢰수준이 높을수록 강한 것으로 나타났다. 그리고 상호작용의 조절효과 분석결과, 지적자극과 고무적 리더십이 지식창출에 미치는 긍정적 효과는 구성원들 간 상호작용 수준이 높을수록 강한 것으로 나타났다. 변혁적 리더십 중 개별적 배려와 고무적 리더십이 지식경영에 미치는 긍정적 효과가 크다는 점에서 부하직원들의 관리에 있어서 업무수행이나 결과에 대해 비판적 접근보다는 칭찬과 격려를 보여주고, 구성원 개개인에 대해 이해하고 배려하는 리더십의 발휘가 적절하다. 그리고 구성원들 간의 빈번한 접촉과 대화, 신뢰 구축이 지식경영을 촉진한다는 점에서 수평적 의사소통 채널을 비롯하여 다양한 의사소통채널을 구축하는 것이 바람직하다.

Keywords

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