한국인터넷방송통신학회논문지 (The Journal of the Institute of Internet, Broadcasting and Communication)

  • 제16권6호
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  • Pages.265-275
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  • 2016
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  • 2289-0238(pISSN)
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  • 2289-0246(eISSN)
한국인터넷방송통신학회 (The Institute of Internet, Broadcasting and Communication)
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IT 근로자의 직무열의 향상: 구성원 성장몰입 리더십, 조직지원인식, 기대의 효과

To Enhance Work Engagement of Informational Technology Workers: Effect of Commitment to the Growth of People, Perceived Organizational Support and Expectancy

  • Hahm, Sang-Woo (College of Business Administration, Soongsil University)
  • 투고 : 2016.08.22
  • 심사 : 2016.12.09
  • 발행 : 2016.12.31
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초록

IT 산업의 환경은 무한 경쟁과 함께 빠르게 변화하고 있다. 이러한 상황에서 근로자와 조직의 성과 향상을 위해 IT 근로자들의 직무열의 향상의 방안을 모색한다. 조직의 변화를 수반하는 리더십 중에서 서번트 리더십의 구성원 성장몰입 리더십은 구성원의 역량이 중시되는 IT 산업에서 중요한 역할을 수행할 것이다. 구성원의 성장을 지원하는 리더십은 구성원에게 조직이 자신을 지원한다는 인식을 지니게 하여 직무에 대해 긍정적 태도를 갖게 할 것이다. 그리고 성장몰입이 수반하고 있는 미래에 대한 관점과 관련하여 기대의 역할을 설명한다. 미래지향적 관점에서 리더가 구성원의 성장을 지원하고, 구성원이 미래에 긍정적 기대를 지니게 되면 조직지원인식이 보다 증가하여 직무열의가 향상될 것이다. 오늘날 IT 조직과 근로자들의 성공을 위해 필요한 직무열의를 향상시키기 위해 조직의 공정한 배려와 지원, 리더십 유형과 미래에 대한 긍정적 기대의 중요성을 설명하는데 본 연구의 목적과 의의가 있다.

IT industry has rapidly changed with unlimited competition. In this situation, this article is searching for methods to enhance work engagement(WE) which increases workers' and organizations' performance. Servant leadership(SL) involves organizational change, thus one dimension of SL named commitment to the growth of people(CGP) which focuses on people' development would play a decisive role in IT industry, since member's capacity makes a success of this field. Since CGP would influence on perceived organizational support(POS), workers would have positive attitude to work. Furthermore, expectancy has a critical role for CGP which is related to the future. In future oriented viewpoint, if a leader supported members' growth and they had positive expectancy for the future, they would have higher POS, then WE also will be increased. The purpose of this study is to explain the importance of CGV, expectancy and POS, since they enhance WE which is the key factor for success of IT organizations and members in today.

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