Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Effect of Nurses' Mentoring Function and Organizational Citizen Behavior on Nursing Performance

간호사의 멘토링 기능과 조직시민행동이 간호업무성과에 미치는 영향

  • Received : 2016.01.20
  • Accepted : 2016.02.04
  • Published : 2016.02.29
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Abstract

This study was conducted to identify the factors that affect the nursing performance. These factors are general characteristics, mentoring function and organizational citizenship behavior. A survey was conducted on 163 nurses working for general hospitals in South Korea from December 2 - 30, 2015. The data was analyzed using the SPSS WIN 21.0 program to analyze the descriptive statistics, independent T-test, ANOVA, Scheffe test, Pearson's correlation, and multiple regression. The factors affecting the subject's nursing performance were altruism (${\beta}=.46$, p<.001), courtesy (${\beta}=.12$, p=.047), belonging to the sub areas of the organizational citizenship behaviors, role modeling function (${\beta}=.31$, p=.001), career develop functions (${\beta}=-.22$, p=.018), belonging to the sub areas of the mentoring function, and position (${\beta}=.24$, p<.001). The results of this study are expected to provide basic data to improve the nursing performance.

본 연구는 간호사의 멘토링 기능과 조직시민행동이 간호업무성과에 미치는 영향을 확인하기 위해 시도된 서술적 조사연구이다. 연구 대상자는 B광역시에 소재하는 1개의 대학병원과 2개의 종합병원에 근무하는 간호사 163명을 대상자로 하였다. 자료수집은 자가보고식 설문지를 사용하여 2015년 12월 2일부터 12월 30일까지 실시하였다. 수집된 자료는 SPSS WIN 21.0프로그램을 사용하여 빈도, 백분율, 평균, 표준편차, T-test, ANOVA, Scheffe test, Pearson's correlation, multiple regression으로 분석하였다. 연구결과 일반적 특성 중 직위가 간호업무성과에 영향을 미치는 요인임이 확인되었고(${\beta}=.24$, p<.001), 멘토링 기능의 하위요인 중 경력개발기능(${\beta}=-.22$, p=.008)과 역할모델기능(${\beta}=.31$, p=.001)이 간호업무성과에 영향을 주는 요인으로 확인되었다. 또한 조직시민행동의 하위요인 중 이타주의적 행동(${\beta}=.46$, p<.001)과 예의바른 행동(${\beta}=.12$, p=.047)이 간호업무성과에 영향을 미치는 요인으로 확인되었다. 본 연구는 간호사의 업무성과 향상을 위한 기초자료를 제공했다는데 의의가 있다.

Keywords

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