Journal of Korea Society of Industrial Information Systems (한국산업정보학회논문지)

Korea Society of Industrial Information Systems (한국산업정보학회)
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A Study on Government Support for Logistics Security

물류보안 인증을 위한 정부지원 방안 연구

  • Received : 2016.10.16
  • Accepted : 2016.12.01
  • Published : 2016.12.30
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Abstract

This study investigates the importance of government's support for logistics security assurance through certification programs. First, the study analyzed priorities among the requirements of logistics firms through Analytic Hierarchy Process(AHP) and Quality Function Deployment(QFD) approaches. For this process we invited 21 logistics experts to assess the relationships between logistic firms' requirements and government policies regarding logistics security using the house of quality, a set of matrices of QFD. The results of this phase of the study revealed the priorities of logistics firms' goals regarding the diffusion of the government security certification program as follows: integrated logistics security systems(40.3%), strengthening government support systems(32.4%), and operational effectiveness of logistics security certification(27.2%). Second, a relative weights applied QFD method based on AHP was applied to determined the expected outcome of the logistics security certification program. The results indicated as follows: productivity improvement(28.4%), improved level of service(26.7%), logistics cost reduction(21.6%), advanced information systems(19.7%), and improved environmental protection(3.6%). The results of this study provide new insights concerning logistics firms' requirements for supply chain security and the importance of government's support policies through logistics security certification programs.

본 연구는 물류보안 인증 획득 기업 및 인증 준비단계에 있는 기업을 위한 정부지원 정책 방안을 도출하고자 기업의 요구사항을 파악하고, 우선순위를 분석하기 위하여 AHP와 QFD 기법을 적용하였다. 분석결과, 물류보안 인증 확산을 위한 기업의 요구사항에 대한 우선순위는 물류보안통합시스템(40.3%), 정부지원체계 강화(32.4%), 인증제도의 운영효과(27.2%) 순위로 분석되었다. AHP 분석 결과를 토대로 QFD 기법을 적용한 상대적 가중치 분석결과에서는 생산성 향상(28.38%), 서비스 수준향상(26.70%), 물류비용 절감(21.60%), 정보기술 선진화(19.68%), 환경보호(3.64%) 등의 순위로 나타났다. 본 연구결과는 물류보안 인증 획득 및 유지관리 개선을 하고자 하는 공급망 내 관련 기업뿐만 아니라 다른 기업들에게 물류보안에 관한 가이드라인을 제공해 줄 수 있으며, 기업경쟁력을 강화시키고 글로벌 시장에서 경쟁우위 기업으로 성장할 수 있는 발전 도모에 활용될 수 있다.

Keywords

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